NexlintoShift Manager
Company : Five Guys
Location : Valparaiso, IN, 46384
Job Type : Full Time
Date Posted : 10 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Valparaiso's hospitality sector shows steady demand for shift managers, especially in fast food chains like Five Guys. The competition is moderate, with opportunities increasing as local businesses expand. Candidates with leadership experience and strong customer service skills typically stand out in this region.
While no specific certifications are mandatory for shift managers in Valparaiso, having a food safety certification or hospitality management training can give applicants a competitive edge. Employers often appreciate local knowledge of health standards and leadership development programs.
Effective communication, quick decision-making, and team motivation are key abilities for a shift leader. Mastering multitasking under pressure and understanding food safety protocols also help maintain quality service and smooth operations during busy shifts.
Starting as a shift manager often opens pathways to higher management roles such as assistant store manager or general manager. Building leadership skills and operational knowledge at this level is instrumental for climbing the restaurant management ladder.
Shift supervisors focus primarily on managing daily team activities during their assigned hours, ensuring smooth service and operational compliance. Unlike higher management, they handle immediate on-floor challenges rather than strategic planning or long-term business goals.
Five Guys shift managers not only oversee team performance but also engage in guest satisfaction initiatives like secret shopper programs and bonus incentives. This hands-on leadership with a focus on quality and customer experience distinguishes their managerial approach.
Yes, shift managers at Five Guys enjoy a competitive starting wage of $19/hour, shared tips, bonuses, and complimentary meals during shifts. Additionally, they have access to medical, dental, vision, and 401(k) plans, fostering a supportive work environment.
Shift managers in Valparaiso usually earn between $18 and $22 per hour depending on experience, with Five Guys offering a starting wage of $19/hour plus tips and bonuses. This range aligns well with regional fast-food managerial salaries.
Managers lead by example, ensuring crew adherence to strict food preparation protocols while fostering a positive team atmosphere. They monitor compliance throughout shifts and provide timely coaching to uphold both safety and service excellence.
Valparaiso’s demand for shift managers remains consistent, especially in popular chains like Five Guys. Due to competitive wages and benefits, these roles often attract many applicants and can be filled within weeks, particularly during peak hiring seasons.