General Manager
Company: Five Guys Burgers and Fries
Company Overview:
Five Guys Burgers and Fries is one of America's most successful and beloved hamburger concepts — ranked the #1 burger in the U.S. by Zagat. While our food gets the headlines, it's our people-first culture that makes the real difference. At Five Guys, both crew members and managers are cross-trained to work every position in the restaurant, creating a high-energy, collaborative, and fun work environment.
With an open kitchen layout, we bring the guest experience right into the action — it's loud, fast, and filled with team communication.
What It Takes to Be a Five Guys General Manager:
- People & Leadership Skills: Can you inspire and motivate others? This is the #1 trait we seek. Great leadership creates great teams.
- High Energy & Stamina: Our kitchens are fast-paced and physically active environments. Being on your feet and staying energized is a must.
- Adaptability: You'll manage a rotating crew and shift roles constantly throughout the day.
- Communication: Real-time, vocal collaboration is essential — we rely on strong team communication to keep things moving.
- Love of Food & Music: We make amazing burgers to the sounds of classic rock. A good vibe is part of our culture — and yes, singing along is encouraged!
- Team Mindset: Our best managers always put the team first and lead with humility.
Responsibilities:
- Oversee financial performance, including inventory control and cost management.
- Lead crew assignments, coaching, and performance during all shifts.
- Foster outstanding customer experiences through proactive service and problem-solving.
- Own the full shift operations, ensuring everything runs smoothly from open to close.
- Work a combination of both opening and closing shifts:
- Morning: 8:00 AM – 4:00 PM
- Afternoon/Evening: 3:00 PM – 11:00 PM
Qualifications:
- Minimum 18 years of age
- High school diploma required; some college or continuing education is a plus
- 1–2 years of leadership experience, ideally in a restaurant or customer-facing business
- Previous experience in food service strongly preferred
- ServeSafe Certification is a plus
- Strong, reliable professional references — from both supervisors and former direct reports
Perks & Benefits:
- Competitive base pay
- Quarterly bonus program based on restaurant performance
- Career advancement opportunities with a rapidly growing brand
- Dynamic and supportive team culture
- Ongoing training and leadership development
Ready to Lead the Team?
At Five Guys, you'll find a role where passion, leadership, and hustle come together in a fast-paced, rewarding environment. Bring your energy, grow with us, and help us deliver legendary burgers — every single day.
Recent Jobs
Employment opportunities at Five Guys
Jobseekers are also searching for
Searches you may like
Trending searches in Atherton, CA
Popular Searches for General Manager
Frequently Asked Questions
In Atherton, CA, a General Manager must navigate a competitive local market with high customer expectations and a premium cost of living. Managing a Five Guys location here requires keen attention to staff retention and delivering standout service to affluent clientele, setting it apart from other regions.
Success hinges on dynamic people skills, stamina for fast-paced shifts, and an adaptable mindset. At Five Guys in Atherton, blending authentic team motivation with real-time communication is crucial to maintain the energetic culture and consistently high-quality guest experiences.
Five Guys offers clear advancement opportunities, especially for General Managers who demonstrate strong leadership and operational expertise. Progression can lead to regional management roles, leveraging your experience in multi-unit oversight and strategic performance improvements.
Shifts involve juggling opening or closing tasks, leading crew assignments, handling inventory, and ensuring smooth operations. The role demands constant team engagement, quick problem-solving, and maintaining the upbeat atmosphere synonymous with Five Guys.
Beyond competitive base pay, managers benefit from quarterly performance bonuses, ongoing leadership training, and a culture that champions collaboration and fun. This support system fosters both personal and professional growth in a vibrant environment.
Atherton’s upscale market means high demand for skilled General Managers, but competition is stiff due to the area's affluent nature and limited openings. Demonstrating strong leadership and local market knowledge can significantly boost your chances.
While a ServSafe certification is advantageous, Five Guys places greater emphasis on leadership experience and team management skills. Compliance with California health and safety standards is required, but local certifications beyond that are not typically mandatory.
General Managers in Atherton typically earn between $60,000 and $75,000 annually, depending on experience and restaurant performance. Five Guys supplements this with quarterly bonuses, making the compensation competitive within the local fast-casual dining market.
Five Guys promotes a culture where General Managers lead by example, embracing cross-training, open communication, and a positive vibe with music and collaboration. These elements combine to build engaged teams and memorable guest interactions.
Handling diverse shifts and a rotating crew sharpens adaptability and multitasking abilities. The high-energy, customer-focused setting at Five Guys in Atherton cultivates resilience, operational savvy, and effective leadership applicable across hospitality sectors.