General Manager
Company: Five Guys Burgers and Fries
Company Overview:
Five Guys Burgers and Fries is one of America's most successful and beloved hamburger concepts — ranked the #1 burger in the U.S. by Zagat. While our food gets the headlines, it's our people-first culture that makes the real difference. At Five Guys, both crew members and managers are cross-trained to work every position in the restaurant, creating a high-energy, collaborative, and fun work environment.
With an open kitchen layout, we bring the guest experience right into the action — it's loud, fast, and filled with team communication.
What It Takes to Be a Five Guys General Manager:
- People & Leadership Skills: Can you inspire and motivate others? This is the #1 trait we seek. Great leadership creates great teams.
- High Energy & Stamina: Our kitchens are fast-paced and physically active environments. Being on your feet and staying energized is a must.
- Adaptability: You'll manage a rotating crew and shift roles constantly throughout the day.
- Communication: Real-time, vocal collaboration is essential — we rely on strong team communication to keep things moving.
- Love of Food & Music: We make amazing burgers to the sounds of classic rock. A good vibe is part of our culture — and yes, singing along is encouraged!
- Team Mindset: Our best managers always put the team first and lead with humility.
Responsibilities:
- Oversee financial performance, including inventory control and cost management.
- Lead crew assignments, coaching, and performance during all shifts.
- Foster outstanding customer experiences through proactive service and problem-solving.
- Own the full shift operations, ensuring everything runs smoothly from open to close.
- Work a combination of both opening and closing shifts:
- Morning: 8:00 AM – 4:00 PM
- Afternoon/Evening: 3:00 PM – 11:00 PM
Qualifications:
- Minimum 18 years of age
- High school diploma required; some college or continuing education is a plus
- 1–2 years of leadership experience, ideally in a restaurant or customer-facing business
- Previous experience in food service strongly preferred
- ServeSafe Certification is a plus
- Strong, reliable professional references — from both supervisors and former direct reports
Perks & Benefits:
- Competitive base pay
- Quarterly bonus program based on restaurant performance
- Career advancement opportunities with a rapidly growing brand
- Dynamic and supportive team culture
- Ongoing training and leadership development
Ready to Lead the Team?
At Five Guys, you'll find a role where passion, leadership, and hustle come together in a fast-paced, rewarding environment. Bring your energy, grow with us, and help us deliver legendary burgers — every single day.
Recent Jobs
Employment opportunities at Five Guys
Jobseekers are also searching for
Searches you may like
Trending searches in Flower Mound, TX
Popular Searches for General Manager
Frequently Asked Questions
Managing a Five Guys restaurant involves staying on your feet for long periods in a fast-paced kitchen. Expect high energy and stamina to keep up with dynamic crew rotations and maintain smooth operations throughout opening and closing shifts.
Successful General Managers excel by fostering team spirit, motivating staff, and adapting quickly to shifting responsibilities. Strong verbal communication and humility are key to creating a collaborative, energized workplace where every crew member feels valued.
At Five Guys, General Managers often progress to regional leadership roles or corporate positions thanks to ongoing training and a focus on leadership development. Demonstrating operational excellence and team-building skills can open doors to broader management opportunities.
Five Guys emphasizes a unique people-first culture and cross-training, making management highly hands-on and interactive. The open kitchen atmosphere requires managers to engage directly with crew and guests, blending operational oversight with vibrant team dynamics.
Flower Mound's growing hospitality sector has increased demand for skilled General Managers. Competition is moderate, favoring candidates with restaurant leadership experience and local knowledge, especially those who can handle fast-paced environments like Five Guys.
Commuting convenience and familiarity with the local market are vital. Understanding community demographics and customer preferences in Flower Mound helps General Managers tailor service and staff training, enhancing guest satisfaction and operational success.
Five Guys General Managers embody the brand’s energetic and team-oriented vibe by encouraging music and camaraderie during shifts. They lead by example, fostering a positive work environment that supports both guest experience and crew morale.
The open kitchen layout at Five Guys demands direct, real-time communication and multitasking across roles. Managers must juggle financial oversight, crew coaching, and customer service in a loud, dynamic setting, requiring adaptability and resilience.
General Managers in this area typically earn between $55,000 and $70,000 annually, with additional quarterly bonuses based on restaurant performance. Compensation reflects the demanding nature of the role and the leadership skills required for success.
While not mandatory, ServSafe certification is highly regarded, reflecting food safety knowledge crucial in restaurant management. Candidates with 1-2 years of leadership and food service experience, plus solid professional references, stand out in the hiring process.