Job Overview:
The Team Member is responsible for delivering an exceptional guest experience by preparing high-quality food, maintaining cleanliness, and supporting smooth restaurant operations. This role works in a fast-paced, team-oriented environment where energy, friendliness, and attention to detail are essential. Team Members receive cross-training in multiple stations and play an important role in creating a fun, welcoming atmosphere for both customers and coworkers.
Key Responsibilities:
- Provide friendly and efficient customer service
- Prepare and serve hand-formed burgers and fresh-cut fries
- Operate cash registers and handle customer transactions
- Work across multiple stations, including grilling, fry station, and burger preparation
- Follow food safety, quality, and cleanliness standards
- Maintain a clean and organized workspace, including dining and kitchen areas
- Support team members to ensure smooth shift operations
- Contribute to a positive, high-energy work environment
Compensation Benefits:
- Starting pay at minimum wage or higher (based on experience and location)
- Opportunities to earn tips and performance bonuses
- Employee discounts on food
- Flexible scheduling (day, evening, and weekend shifts available)
- Part-time and full-time positions available
- Competitive wages
- Healthcare plans available for eligible Team Members and Leaders
Requirements Qualifications:
- No formal education required
- Ability to work on-site at restaurant locations
- Comfortable working in a fast-paced environment
- Strong teamwork and communication skills
- Willingness to learn multiple job functions
- Positive attitude and strong work ethic
Work Environment:
This role operates in a high-energy restaurant setting that requires standing for extended periods, multitasking, and maintaining speed and accuracy during busy hours.
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Frequently Asked Questions
Philadelphia's vibrant dining culture means team members at Five Guys must adapt to high customer volumes and diverse tastes, requiring quick multitasking and exceptional guest engagement skills to maintain smooth operations during peak periods.
The local job market in Philadelphia shows steady demand for restaurant team members, with Five Guys competing alongside other popular chains. Candidates with flexible availability and strong teamwork abilities often have an edge.
Emphasizing communication, adaptability across kitchen stations, and a customer-first mindset can set applicants apart, showing readiness to thrive in Five Guys’ fast-paced, team-centered environment.
Starting as a team member can pave the way toward supervisory or shift lead positions, especially when showing leadership, reliability, and mastery of multiple operational tasks within the restaurant.
Five Guys offers a more hands-on experience with fresh food preparation and cross-training in various stations, often resulting in a more dynamic workday than at typical fast-food outlets focused on assembly-line roles.
Starting pay aligns with Pennsylvania's minimum wage, generally around $7.25 to $12 per hour, with potential bonuses and tips enhancing total earnings for team members demonstrating strong performance.
Yes, team members benefit from employee meal discounts, flexible shift scheduling, and access to healthcare plans for eligible employees, supporting both work-life balance and wellbeing in the local market.
Five Guys emphasizes fresh food preparation and teamwork in a high-energy kitchen setting, contrasting with retail or corporate environments like Walmart, and differing from Burger King's more assembly-line style workflow.
Five Guys team members engage in diverse tasks such as grilling, frying, and customer transactions, fostering versatile skills that broaden job expertise beyond typical crew member duties.
Absolutely, the position welcomes candidates who demonstrate eagerness to learn multiple functions and can thrive in a fast-paced environment, making it ideal for entry-level applicants seeking hands-on training.