NexlintoShift Manager
Company : Five Guys
Location : Fairfax, VA, 22030
Job Type : Full Time
Date Posted : 3 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Fairfax's restaurant scene is bustling, making shift manager positions fairly competitive. Candidates with leadership experience and strong local connections tend to stand out. Demand fluctuates seasonally, so staying flexible and networking within the community can improve hiring chances.
In Fairfax, food safety certifications like ServSafe are highly valued for shift managers. Additionally, understanding Virginia's labor laws and local health codes ensures smooth operations and compliance, which is crucial for maintaining Five Guys' standards.
Effective communication, quick decision-making under pressure, and motivational skills are vital. A shift manager must inspire crew members, resolve conflicts tactfully, and adapt swiftly to unexpected challenges to maintain a productive shift environment.
Five Guys offers clear advancement pathways, from shift management to higher operational roles. Demonstrating reliability, leadership, and commitment opens doors to district management or corporate opportunities, supported by ongoing training and mentorship.
Shifts focus on real-time team coordination and operational flow during specific hours, demanding hands-on supervision and immediate problem-solving. Unlike broader managerial roles, shift leaders directly manage crews and customer interactions on the floor.
Shift managers at Five Guys are pivotal in fostering an energetic and team-oriented atmosphere. They lead by example, encourage collaboration, and ensure daily goals align with the brand's quality and service expectations, fueling a positive workplace.
Starting at $19 per hour plus tips and bonuses, Five Guys offers competitive pay for Fairfax's restaurant shift managers. This package often exceeds local averages, especially when factoring in benefits like free meals and flexible scheduling.
Opening shifts require preparing the store for service: ensuring stations are stocked, equipment is operational, and staff is ready. Managers must anticipate busy periods, coordinate team readiness, and address any overnight issues to kick-start the day smoothly.
Absolutely, shift managers often engage with guests to resolve concerns promptly and maintain satisfaction. This hands-on approach helps uphold Five Guys' reputation for excellent service and ensures any issues are addressed before escalation.
Five Guys promotes scheduling flexibility, initially offering part-time shifts with opportunities to transition to full-time after training. This adaptability suits diverse lifestyles while supporting stable hours for committed shift managers.