NexlintoShift Manager
Company : Five Guys
Location : Dallastown, PA, 17313
Job Type : Full Time
Date Posted : 8 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Managing shifts at Five Guys in Dallastown means adapting to a dynamic pace with a strong emphasis on team coordination and customer satisfaction. Shift managers must swiftly allocate tasks, ensure food safety, and maintain quality under local foot traffic patterns and peak hours distinctive to this community.
Given Dallastown’s tight-knit setting, shift managers often balance scheduling amid local workforce availability and seasonal demand fluctuations. Emphasizing flexibility and proactive communication helps to maintain full shift staffing, ensuring smooth operations during busy periods typical of this region.
Beyond leadership, Shift Managers need sharp multitasking abilities, conflict resolution skills, and a commitment to high food safety standards. Exceptional communication, quick decision-making, and an energetic approach are pivotal to thrive in fast-paced environments like Five Guys.
Shift Managers often enhance their prospects by gaining certifications in food safety, leadership, and customer service. Building experience in team training and operational oversight can lead to assistant manager roles or corporate positions within growing chains like Five Guys.
Daily challenges include balancing crew schedules, maintaining swift service during rush hours, and handling unexpected customer feedback diplomatically. Shift Managers must also ensure compliance with health regulations while motivating their team to deliver consistent quality.
Dallastown experiences moderate competition for Shift Manager roles, with local eateries vying for skilled leaders. Its proximity to larger urban centers means candidates often weigh commute convenience against job availability, making flexibility a key advantage.
While formal certifications aren’t always mandatory, local employers value food safety training such as ServSafe and leadership courses. These credentials demonstrate commitment to quality and safety, enhancing a candidate’s appeal in Dallastown’s competitive restaurant market.
Five Guys emphasizes a team-driven culture with perks like shared tips and secret shopper bonuses, fostering motivation. Their focus on quality and customer experience creates a unique leadership environment compared to more standardized managerial roles elsewhere.
Indeed, Five Guys provides free meals during shifts, competitive starting wages at $19/hour, and bonus opportunities linked to customer satisfaction. Combined with flexible scheduling and comprehensive benefits, this positions Five Guys as an attractive employer locally.
Shift Managers at Five Guys in Dallastown typically start around $19.00 per hour, supplemented by shared tips and performance bonuses. Market trends show the overall compensation aligns with regional standards for managerial roles in fast food within Pennsylvania.