Join the Team Behind America’s #1 Burger!
At Five Guys Burgers and Fries, we're not just about great food — we're about great people. We're interviewing Crew Members who are ready to bring energy, enthusiasm, and teamwork to one of the fastest-growing and most-loved restaurant brands in America.
Voted the #1 burger in America by Zagat, Five Guys is known for its fresh ingredients, fanatical food safety, and exceptional customer service — all delivered in a fun, fast-paced, high-energy environment filled with classic rock and roll.
What You’ll Do as a Crew Member:
- Deliver outstanding customer service and create a welcoming dining experience.
- Work all stations: register, grill, fry, food prep, and clean-up — we cross-train so you're ready for anything.
- Prepare and assemble food orders with care and accuracy using fresh, high-quality ingredients (we don’t even have freezers!).
- Maintain a clean and safe work environment by following food safety protocols.
- Be a team player in a loud, open-kitchen environment — great communication is key!
- Contribute to our Secret Shopper Bonus Program, where every team member has the chance to earn cash bonuses based on performance.
- Bring energy, positivity, and a love for burgers and classic rock (yes, singing along is encouraged!).
What We Offer for Crew Member:
- Flexible scheduling to fit your life
- A fun and dynamic work culture where team communication is essential
- Career growth opportunities with on-the-job training
- Competitive base pay with frequent bonus opportunities
- Free meals during your shifts
- Comprehensive benefits including 401(k), medical, dental, and vision (based on eligibility)
- A chance to earn, learn, and grow your career with one of the top names in the quick-service restaurant industry
What We’re Looking For:
- Previous experience in food service or customer-facing roles is a plus, but not required
- Excellent communication skills and a team-oriented attitude
- Ability to thrive in a fast-paced, high-energy kitchen
- Commitment to cleanliness, food safety, and guest satisfaction
- Basic math and cash handling skills
- Availability to work evenings, weekends, and holidays
- Passion for fresh food and a love for the Five Guys experience
Ready to be part of something special? Apply now and bring your passion for food, service, and teamwork to Five Guys!
Crew Member, Fast Food, Restaurant Jobs, Quick-Service Restaurant, Food Service, Customer Service, Teamwork, Food Safety, Fresh Ingredients, Kitchen Staff, Cashier, Prep Cook, Line Cook, Entry-Level, Classic Rock, Bonus Program, Flexible Hours, Five Guys Jobs.
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Frequently Asked Questions
Charlotte's bustling hospitality scene means crew member openings at places like Five Guys often attract many applicants. However, the city's expanding population and fast-food demand keep opportunities steady, making it a promising area for quick-service restaurant jobs.
Five Guys in Charlotte embraces a fast-paced, lively environment infused with classic rock vibes, creating an energetic atmosphere. Local teams often emphasize community spirit and teamwork, reflecting Charlotte's friendly Southern hospitality within the restaurant's dynamic operations.
Success hinges on adaptability across stations, clear communication in a noisy kitchen, and a genuine passion for customer interaction. Being comfortable multitasking, handling cash accurately, and upholding strict food safety standards also set standout crew members apart.
Beginning as a crew member can lead to roles such as shift supervisor, crew leader, or management positions. Many employees leverage on-the-job training and performance bonuses to climb up quickly within the fast-casual restaurant industry.
Five Guys emphasizes fresh ingredients without freezers and a strong team dynamic energized by classic rock music, fostering a unique work vibe. This contrasts with other chains that may streamline menus differently or have varied training and bonus structures.
Crew members can earn cash bonuses through a secret shopper program that rewards excellent service and cleanliness. This incentive boosts motivation, encourages consistent high standards, and differentiates Five Guys' crew compensation from typical hourly pay.
Crew members in Charlotte typically earn between $11 and $15 per hour, factoring in base pay and frequent bonus opportunities. This aligns with local quick-service restaurant wages and reflects Five Guys' competitive compensation structure.
While formal certifications aren't mandatory, familiarity with food safety practices and prior experience in customer-facing roles improve hiring prospects. Some employers value local food handler permits or basic cash handling skills to streamline onboarding.
Daily tasks rotate across register operations, grill and fry stations, food prep, and maintaining cleanliness. Crew members must balance speed with accuracy, ensure food safety, and provide friendly service in a bustling, open-kitchen setup.
Interviews often highlight your teamwork ability, customer service mindset, and flexibility in scheduling. Demonstrating enthusiasm for the brand's culture and readiness to work in a fast-paced environment can greatly increase your chances.