Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Johnson, AR shows a steady need for shift managers, especially in fast-growing food service chains like Five Guys. Local hospitality sectors value experienced leaders who can manage busy shifts efficiently, making the competition moderate but favoring candidates with proven team supervision skills.
While no mandatory certifications exist statewide, certifications in food safety and workplace safety can boost your profile. Many Johnson-area eateries appreciate candidates familiar with OSHA guidelines and ServSafe, enhancing trust in maintaining quality and safety on shifts.
Effective communication, quick decision-making, and team motivation set top-tier shift managers apart. Being able to delegate tasks clearly and maintain high morale during busy periods ensures smooth operations and elevated guest satisfaction, critical in places like Five Guys.
Absolutely, a shift manager role at Five Guys offers hands-on leadership experience and exposure to operational standards. This position sharpens skills in staff coordination and customer service, laying a strong foundation for advancing into higher managerial roles.
Shift supervisors orchestrate crew assignments, monitor food prep quality, and ensure safety compliance. They also address customer concerns swiftly and coach team members on performance, maintaining seamless service flow when the restaurant is busiest.
Five Guys fosters an energetic environment where shift managers receive bonuses and shared tips, promoting motivation. Flexible scheduling and opportunities for career growth reflect the company’s commitment to sustaining positive workplace culture and rewarding leadership efforts.
Shift managers at Five Guys in Johnson typically start at $19.00 per hour, with additional earnings from shared tips and bonus incentives. This compensation is competitive locally and reflects the responsibilities of leading during busy shifts.
Initially, shifts may be flexible, but after training, full-time schedules become available. This approach helps new managers adapt while ensuring consistent coverage during critical operating hours in Johnson’s vibrant market.
Experience in night or 2nd shift roles is highly regarded as it demonstrates capability to manage a team during less supervised hours. Candidates with such backgrounds often excel in maintaining standards and handling unexpected issues autonomously.
At Five Guys, shift managers take a hands-on leadership role blending customer service with operational oversight, including opening and closing duties. The brand’s emphasis on quality and team motivation creates a more dynamic and rewarding management experience compared to generic supervisory positions.