NexlintoShift Manager
Company : Five Guys
Location : Clairton, PA, 15025
Job Type : Full Time
Date Posted : 6 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
A Shift Manager at Five Guys not only oversees daily operations but also actively drives team morale and customer satisfaction during shifts. Unlike some managers, you’ll have direct influence on shift performance, coaching, and even participate in opening or closing duties, blending leadership with hands-on involvement.
Success hinges on rapid decision-making, clear communication, and motivating crew under pressure. Adaptability and leading by example ensure smooth operations, especially during peak hours, making these skills essential for maintaining quality and guest experience in fast-food environments.
Many Shift Managers progress to assistant manager or general manager roles, with opportunities expanding into regional management or corporate positions. Demonstrating leadership, operational excellence, and team development often opens doors to these higher responsibilities.
Clairton’s demand for restaurant leaders like Shift Managers is steady, with competition moderate due to local business density. Candidates with prior leadership experience and flexibility tend to have an advantage, especially in popular chains such as Five Guys.
Clairton’s compact area usually allows manageable commutes, but shift flexibility is crucial, as hours may include evenings or weekends. Understanding traffic patterns and public transit options can help applicants align their availability with Five Guys’ shift schedules effectively.
Five Guys encourages a hands-on leadership style where Shift Managers actively engage in both supervising crew and managing food safety standards. Support through training programs and bonus incentives fosters a balanced focus on efficiency and positive team dynamics.
Shift Managers are expected to personally address guest concerns with professionalism, ensuring satisfaction on the spot. This proactive approach reinforces Five Guys’ commitment to quality service and helps maintain its reputation through attentive, friendly leadership.
Five Guys offers competitive pay for the Clairton area, often surpassing average wages for comparable shift manager positions in fast food. The addition of shared tips and bonus programs enhances total earnings, making it an attractive option for local candidates.
Employers favor candidates with 1-2 years in supervisory roles within restaurants or retail, emphasizing communication skills and reliability. Familiarity with food safety protocols and team coaching also boosts prospects in the competitive local market.
Five Guys Shift Managers uniquely combine operational ownership with active team mentorship, often overseeing multiple stations and directly influencing customer satisfaction. Unlike some brands, they also participate heavily in quality control and staff development initiatives.