Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Five Guys shift managers in Carnegie are not only responsible for team supervision but also play a critical role in maintaining high-quality food standards and exceptional guest experiences. This position blends hands-on leadership with operational oversight, emphasizing a fast-paced, customer-focused environment unique to this burger brand.
In Carnegie, PA, employers prioritize shift managers who demonstrate dependable communication, quick decision-making, and the ability to motivate diverse teams. Given the region's competitive foodservice market, adaptability and a commitment to quality service stand out as essential leadership traits.
Shift managers in Carnegie commonly advance to assistant manager or store manager roles by sharpening their operational expertise and team management skills. Local chains emphasize internal growth, rewarding those who consistently meet performance and customer satisfaction benchmarks.
While formal certifications aren't mandatory, completing food safety and workplace leadership courses recognized in Pennsylvania can give shift managers a competitive edge. Local culinary schools and community colleges often offer tailored programs that align with restaurant industry standards.
At Five Guys in Carnegie, shift managers are seen as culture ambassadors, fostering a positive and energetic atmosphere. They’re encouraged to lead by example, promoting teamwork and upholding the brand’s commitment to quality and customer satisfaction during every shift.
Shift managers here often navigate busy meal periods influenced by local dining trends and community events. Balancing fast service with maintaining Five Guys’ high standards in a smaller market like Carnegie demands strong multitasking and communication skills.
Shift managers at Five Guys in Carnegie start around $19 per hour, complemented by shared tips and performance bonuses. This compensation reflects the local market while rewarding leadership and service excellence during shifts.
Prospective shift managers should emphasize their experience in team coordination, food safety compliance, and handling customer feedback effectively. Demonstrating a proactive approach to shift management and staff training can significantly boost candidacy.
Yes, Five Guys offers flexible scheduling to accommodate shift managers' availability in Carnegie, especially after completing training. This flexibility supports work-life balance while ensuring full-time hours are accessible.
Carnegie’s restaurant sector sees steady demand for skilled shift managers due to local dining growth and turnover rates. Factors like community size, nearby competition, and regional economic conditions shape hiring trends, making timely applications advantageous.