NexlintoShift Lead
Company : Five Guys
Location : Cedar Lake, IN, 46303
Job Type : Full Time / Part Time
Date Posted : 10 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Five Guys emphasizes a hands-on leadership style where shift leads actively coach and motivate team members while maintaining food quality and customer service standards. In Cedar Lake, the community-focused environment encourages shift leads to foster strong team dynamics unique to this locale.
Shift leads at Five Guys oversee daily operations including crew assignments, ensuring food safety compliance, handling customer issues promptly, and maintaining store cleanliness. They also support opening and closing procedures, making sure every shift runs smoothly and efficiently.
Highlight leadership experience in fast-paced food service, strong communication, team motivation, and a commitment to operational excellence. Demonstrating adaptability and a positive attitude will resonate well with employers like Five Guys in this region.
Cedar Lake’s growing hospitality sector has increased demand for capable shift leads, especially at popular chains like Five Guys. While competition exists, candidates showcasing leadership and customer service strengths have a favorable chance of securing positions.
Starting pay for a Five Guys shift lead in Cedar Lake is around $19.00 per hour, supplemented by tips and weekly secret shopper bonuses. This competitive package encourages high performance and rewards team collaboration.
Five Guys offers structured mentorship, real-time feedback, and clear promotion pathways. Shift leads can expect ongoing training and access to management roles, making it an excellent stepping stone for those seeking long-term growth in the restaurant industry locally.
Unlike broader operations roles, the Five Guys shift lead focuses intensely on frontline team coaching, quality control, and customer interaction. This role demands a balance of hands-on leadership with daily operational oversight to ensure smooth shift performance.
Five Guys fosters a fun, team-oriented environment where shift leads receive mentorship and work alongside motivated colleagues. The inclusive culture encourages learning, adaptability, and shared success, making shifts engaging and rewarding.
While formal certifications aren’t mandatory, experience in food safety and prior leadership roles in fast food or similar customer-service settings are highly valued. Local candidates with knowledge of Cedar Lake’s service standards tend to have an edge.
Using terms like 'shift lead hiring near me,' 'shift leader Cedar Lake,' and 'restaurant operations lead' can help surface relevant listings. Including company names such as 'Five Guys shift lead jobs' also targets localized, brand-specific vacancies effectively.