NexlintoShift Manager
Company : Five Guys
Location : Indian Trail, NC, 28079
Job Type : Full Time
Date Posted : 6 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Managing a shift at Five Guys in Indian Trail requires juggling crew coordination while maintaining speedy, friendly guest interactions. The role emphasizes hands-on leadership to ensure quality food and smooth operations without sacrificing customer satisfaction during busy hours.
Shift managers at Five Guys can climb the ladder by honing leadership skills, mastering operational standards, and demonstrating reliability. Opportunities include moving into store management or regional supervision, leveraging experience gained through coaching teams and overseeing shifts.
Employers in Indian Trail favor candidates with leadership experience in fast food or retail, strong communication abilities, and a knack for multitasking under pressure. Proven dependability and a passion for customer service boost competitiveness for local shift manager roles.
Five Guys provides shift managers in Indian Trail with competitive hourly wages plus shared tips, bonus incentives like secret shopper rewards, and employee benefits including medical coverage and 401(k). The supportive team atmosphere and free meals also set it apart.
Shift managers at Five Guys face dynamic challenges such as ensuring food safety, managing crew tasks, and responding swiftly to guest feedback, all within a high-energy setting. This role demands adaptability and proactive problem-solving unique to the brand's standards.
Shift managers in Indian Trail typically earn around $19 per hour at Five Guys, combined with tip sharing and possible bonuses. This wage aligns well with local market rates for restaurant leadership roles, reflecting the position's responsibility and local cost of living.
The demand for shift managers in Indian Trail remains steady, influenced by the area's growing food service sector. Five Guys benefits from a strong brand presence, making its shift manager openings attractive but competitive due to appealing pay and advancement potential.
Five Guys emphasizes positive energy and teamwork, encouraging shift managers to lead by example. Managers receive ongoing support through training and bonus programs that incentivize high performance, creating an environment where staff feel valued and motivated to excel.
Expect to oversee crew assignments, monitor food prep and safety, ensure fast and courteous service, and manage opening or closing tasks. Handling guest concerns promptly while coaching team members is also a key part of maintaining smooth shift operations.