NexlintoShift Lead
Company : Five Guys
Location : Swanton, OH, 43558
Job Type : Full Time / Part Time
Date Posted : 9 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Swanton's community-focused environment shapes the Shift Lead role by emphasizing close-knit team collaboration and personalized guest interactions. Leaders here balance operational efficiency with fostering positive workplace vibes, aligning with regional expectations for friendliness and reliability in fast-paced food service.
Swanton's smaller job market means Shift Lead openings are competitive but plentiful in local eateries like Five Guys. Employers often prioritize candidates with hands-on leadership experience and adaptability to varied shift schedules, reflecting regional demand for versatile managers.
An impactful Shift Lead combines strong communication with quick decision-making and motivational ability. Mastery of shift logistics, team coaching, and maintaining food safety standards sets them apart, enabling smooth operations and elevated guest satisfaction in high-volume settings.
Serving as a Five Guys Shift Lead opens pathways toward management roles by building leadership acumen, operational knowledge, and staff development skills. Demonstrated success often translates into promotions within the company, rewarding initiative and reliability.
Shift Leads manage the flow of operations by assigning crew tasks, resolving issues promptly, and ensuring compliance with quality and safety protocols. Their oversight is critical to maintaining pace and customer service excellence throughout their shifts.
Five Guys provides Shift Leads in Swanton benefits like competitive hourly pay starting at $19, weekly secret shopper bonuses, complimentary meals during shifts, and a supportive team culture, enhancing both job satisfaction and financial rewards.
Five Guys emphasizes mentorship and real-time feedback for Shift Leads, fostering growth and leadership development. Their inclusive team culture and performance bonuses create a motivating environment distinct from many local fast-food chains.
Shift Leads at Five Guys in Swanton typically earn starting wages around $19 per hour, complemented by tips and bonuses. This pay aligns competitively with regional standards for restaurant leadership roles, reflecting the position’s responsibilities and local cost of living.
While formal certifications aren’t mandatory, possessing food safety training or leadership credentials can strengthen a Shift Lead’s candidacy in Swanton. Employers value proven supervisory experience and a commitment to compliance with health regulations.
Five Guys offers Shift Leads a hands-on leadership experience where coaching, team motivation, and operational ownership are key. This role serves as a vital stepping stone toward restaurant management, enriched by a positive culture and tangible performance incentives.