Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
At Five Guys Dayton, the Shift Lead isn't just a supervisor; they actively engage in coaching and fostering team spirit while maintaining high food and service standards. This hands-on leadership approach distinguishes it from typical fast-food roles, emphasizing growth potential toward management within a supportive culture.
Dayton's community size means Shift Leads often juggle multitasking with personalized customer interactions. Handling local customer preferences and maintaining quick service during busy shifts requires adaptability and strong communication, which is crucial in this fast-paced Texas market.
Effective communication, team motivation, and operational oversight stand out as essential skills. Mastering food safety, conflict resolution, and shift coordination also enhances performance, making a Shift Lead valuable for both crew development and smooth daily operations.
Five Guys supports growth by providing mentorship and real-time feedback, creating a pathway from Shift Lead to management roles. Taking initiative and demonstrating leadership during shifts can fast-track promotions within this company’s team-oriented environment.
Shift Leads at Five Guys in Dayton start with a competitive base pay around $19.00 per hour, supplemented by tips and weekly secret shopper bonuses. This compensation package makes the position financially attractive in the local restaurant sector.
Five Guys cultivates a fun, supportive atmosphere that encourages Shift Leads to engage directly with team members and guests alike. This culture requires leaders to be approachable and proactive in maintaining cleanliness and food quality while driving team morale.
Beyond supervising, the Five Guys Shift Lead actively mentors staff, manages shift metrics, and handles guest issues promptly. They also oversee opening and closing procedures, emphasizing ownership and accountability uncommon in some similar roles.
While formal certifications aren’t mandatory, experience in food service leadership and strong communication skills are highly valued. Familiarity with food safety standards and ability to motivate diverse teams enhances candidacy in the Dayton restaurant job market.
Dayton’s growing hospitality sector means moderate competition for Shift Lead positions. Candidates with proven leadership and a positive attitude stand out, especially those willing to embrace Five Guys’ dynamic and team-oriented work environment.
Shift Leads often balance fast-paced operational demands with maintaining high service quality. Handling guest concerns, ensuring strict food safety, and coordinating team efforts during peak hours require swift decision-making and adaptability unique to this location and brand.