NexlintoShift Lead
Company : Five Guys
Location : Whiting, IN, 46394
Job Type : Full Time / Part Time
Date Posted : 10 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
At Five Guys in Whiting, the Shift Lead role emphasizes hands-on team coaching and operational excellence within a fast-paced burger environment. Unlike some managerial jobs, it blends direct crew supervision with a strong focus on customer experience and maintaining high cleanliness and food quality standards.
Successful Shift Leads show strong communication skills, positive motivation techniques, and dependability. At Five Guys, candidates who thrive are proactive in problem-solving, embrace teamwork, and uphold strict food safety while inspiring their crew to deliver outstanding service.
You’ll coordinate crew assignments, oversee food prep and safety protocols, and ensure the dining area stays spotless. Handling guest feedback swiftly and supporting shift metrics tracking are also key, creating a smooth-running operation with a motivated team.
Five Guys supports growth by offering mentorship, performance reviews, and access to promotion paths. Many Shift Leads leverage this role as a stepping stone toward management, gaining valuable skills in leadership and operational oversight.
Starting at $19/hour plus tips and bonuses, Five Guys combines financial incentives with weekly secret shopper rewards and free meals. This blend of base pay and perks often surpasses typical fast-food shift lead salaries in the Whiting area.
Whiting's foodservice industry shows steady demand for reliable Shift Leads, driven by growing local dining options. Candidates with proven leadership and customer service skills find good opportunities, especially at well-known brands like Five Guys.
Whiting’s close-knit community encourages teamwork and a friendly workplace atmosphere. Shift Leads often experience a collaborative culture where motivation and positive energy are valued, reflecting the region’s emphasis on strong interpersonal connections.
Five Guys prioritizes a fun, supportive culture by encouraging open feedback, recognizing team achievements, and offering mentorship. Shift Leads are empowered to build camaraderie, set productive paces, and maintain high spirits during service hours.
Emphasize leadership in fast-paced settings, effective communication, adaptability, and commitment to quality. Demonstrating accountability and enthusiasm for customer service aligns well with Five Guys’ core values for Shift Leads.
This position offers hands-on leadership experience, performance tracking, and team mentorship opportunities. Shift Leads develop operational oversight and problem-solving skills crucial for stepping into broader management responsibilities within the restaurant industry.