NexlintoCrew Member
Company : Five Guys
Location : Matthews, NC, 28106
Job Type : Full Time / Part Time
Date Posted : 8 February 2026
Join the Team Behind America’s #1 Burger!
At Five Guys Burgers and Fries, we're not just about great food — we're about great people. We're interviewing Crew Members who are ready to bring energy, enthusiasm, and teamwork to one of the fastest-growing and most-loved restaurant brands in America.
Voted the #1 burger in America by Zagat, Five Guys is known for its fresh ingredients, fanatical food safety, and exceptional customer service — all delivered in a fun, fast-paced, high-energy environment filled with classic rock and roll.
What You’ll Do as a Crew Member:
- Deliver outstanding customer service and create a welcoming dining experience.
- Work all stations: register, grill, fry, food prep, and clean-up — we cross-train so you're ready for anything.
- Prepare and assemble food orders with care and accuracy using fresh, high-quality ingredients (we don’t even have freezers!).
- Maintain a clean and safe work environment by following food safety protocols.
- Be a team player in a loud, open-kitchen environment — great communication is key!
- Contribute to our Secret Shopper Bonus Program, where every team member has the chance to earn cash bonuses based on performance.
- Bring energy, positivity, and a love for burgers and classic rock (yes, singing along is encouraged!).
What We Offer for Crew Member:
- Flexible scheduling to fit your life
- A fun and dynamic work culture where team communication is essential
- Career growth opportunities with on-the-job training
- Competitive base pay with frequent bonus opportunities
- Free meals during your shifts
- Comprehensive benefits including 401(k), medical, dental, and vision (based on eligibility)
- A chance to earn, learn, and grow your career with one of the top names in the quick-service restaurant industry
What We’re Looking For:
- Previous experience in food service or customer-facing roles is a plus, but not required
- Excellent communication skills and a team-oriented attitude
- Ability to thrive in a fast-paced, high-energy kitchen
- Commitment to cleanliness, food safety, and guest satisfaction
- Basic math and cash handling skills
- Availability to work evenings, weekends, and holidays
- Passion for fresh food and a love for the Five Guys experience
Ready to be part of something special? Apply now and bring your passion for food, service, and teamwork to Five Guys!
Crew Member, Fast Food, Restaurant Jobs, Quick-Service Restaurant, Food Service, Customer Service, Teamwork, Food Safety, Fresh Ingredients, Kitchen Staff, Cashier, Prep Cook, Line Cook, Entry-Level, Classic Rock, Bonus Program, Flexible Hours, Five Guys Jobs.
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Frequently Asked Questions
Crew Member roles at Five Guys often emphasize fresh ingredients and a high-energy, music-filled environment, unlike many fast food jobs. This setting fosters teamwork and communication, setting it apart from other quick-service restaurants that may focus more on speed or automation.
Success as a Crew Member here hinges on multitasking across stations, strong communication in a lively kitchen, and attention to food safety. Enthusiasm for customer service and a passion for quality fresh food also help distinguish top performers in this role.
Starting as a Crew Member can open paths to supervisory or managerial roles thanks to on-the-job training. Employees who demonstrate leadership and operational knowledge often advance within this fast-growing chain, benefiting from its focus on internal promotion.
Matthews has a vibrant quick-service restaurant market with steady demand for Crew Members. Local hiring is competitive but favorable, with many establishments like Five Guys offering flexible hours to attract diverse candidates balancing work and life.
Matthews offers accessible commuting options with moderate traffic compared to bigger cities. Five Guys locations here are usually in busy retail areas, making it convenient for candidates living nearby or those seeking part-time roles with manageable travel times.
Five Guys stands out due to its commitment to fresh food, team-oriented culture, and unique perks like a secret shopper bonus program. The upbeat atmosphere, combined with flexible scheduling and benefits, makes it attractive compared to other fast food chains.
Unlike typical fast-food roles, Five Guys Crew Members cross-train extensively across stations, engage directly with guests, and uphold rigorous food safety without freezers. The role blends fast-paced service with a focus on quality and a fun, music-driven work environment.
Five Guys offers flexible scheduling tailored to individual needs, recognizing the importance of work-life balance. This approach helps Crew Members manage shifts around school, family, or other commitments, making it easier to maintain a healthy lifestyle.
Crew Members in Matthews typically earn between $11 and $14 per hour, aligning with regional fast-food wages. Five Guys enhances this with frequent bonus opportunities, making total compensation competitive within the quick-service restaurant sector.
Yes, crew members can participate in a secret shopper bonus program where performance is rewarded with cash bonuses. This motivates employees to maintain high standards in service and cleanliness, fostering a rewarding team culture.