Job Title: Assistant General Manager
About Us:
Crunch Fitness is a gym that believes in making serious exercise fun by combining fitness and entertainment under our “No Judgments” philosophy. With 45+ locations and more on the way, Crunch is one of the fastest-growing fitness brands in the country. Our clubs feature state-of-the-art cardio and strength training equipment, group classes like Zumba and Yoga Body Sculpt, and a welcoming, high-energy environment.
Position Summary:
We are seeking an Assistant General Manager (AGM) to help lead one of our Crunch locations. The AGM is responsible for supporting overall club operations, driving membership sales, developing staff, and ensuring members have an exceptional experience. This is an opportunity to grow your career with a company that values passion, performance, and fun.
Key Responsibilities:
- Support the General Manager in overseeing daily operations and sales performance.
- Recruit, hire, train, and develop a high-performing sales team.
- Drive revenue growth through memberships, personal training sales, and local outreach initiatives.
- Deliver exceptional customer service and ensure member satisfaction.
- Manage scheduling, reporting, and compliance requirements.
- Actively participate in community and local marketing efforts to generate leads.
- Maintain a positive, energetic, and team-oriented culture.
Qualifications:
- Proven track record in sales and customer service.
- Experience leading and developing a team.
- Strong communication, organizational, and time-management skills.
- Competitive, outgoing, and motivated personality.
- Ability to work evenings and weekends (Friday–Tuesday schedule).
- Passion for fitness and professional growth.
Compensation & Benefits:
- $20/hour base pay
- Monthly bonus potential of $1,000+
- Commission on personal training package sales
- Health benefits
- 401(k) (after 1 year)
- Free Crunch Fitness membership
- Exciting, team-oriented work environment
- Career growth opportunities in a rapidly expanding company
Why Join Us:
At Crunch, working here is more than just a job — it’s a chance to inspire others, achieve your own career goals, and grow in a supportive, fun environment. If you’re ready to bring energy, passion, and leadership to the fitness industry, we’d love to have you on our team.
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Frequently Asked Questions
Thriving as an Assistant General Manager at a fitness center like Crunch Fitness requires strong communication, team motivation, and problem-solving skills. Being adaptable and driven helps manage dynamic club operations and foster a positive atmosphere that encourages both staff and member engagement.
While core management skills remain consistent, fitness clubs prioritize member experience and sales growth alongside operational efficiency. This contrasts with sectors like hospitality or retail, where customer service nuances and inventory management play larger roles, highlighting the unique blend of leadership and sales focus in fitness.
AGMs at Crunch Fitness often progress to General Manager positions within their club or regional leadership roles. Douglasville’s expanding fitness market offers opportunities to leverage operational experience toward corporate roles or specialized areas like sales training and community outreach.
Locally, certifications such as CPR, fitness industry credentials, or sales management training can boost candidacy. Familiarity with community demographics and local marketing strategies also gives applicants a competitive edge in Douglasville's growing fitness sector.
Douglasville’s fitness industry is expanding but moderately competitive for leadership roles. Candidates with proven sales experience and team development skills stand out, while familiarity with local clientele and flexible scheduling availability can further increase hiring chances.
Crunch Fitness emphasizes a 'no judgments' culture blending fitness with entertainment, which means AGMs must foster both high-energy environments and inclusive member experiences. The role balances operational oversight with innovative community engagement uncommon in traditional gyms.
Crunch Fitness invests in leadership development, offering pathways from AGM to General Manager and corporate roles. They encourage continuous learning and provide performance-based incentives, creating a vibrant workplace for ambitious managers seeking long-term advancement.
The base pay for this role is $20 per hour, complemented by monthly bonuses exceeding $1,000 and commissions from personal training sales. This blend offers a competitive compensation package reflecting both fixed and performance-based earnings.
Working from Friday through Tuesday allows for mid-week rest days, which can aid in balancing personal and professional responsibilities. This unique schedule supports managers in maintaining energy levels during peak weekend gym hours while enjoying quieter weekdays off.
Balancing sales targets with team coaching demands strong multitasking and prioritization abilities. AGMs must inspire staff toward performance goals while addressing individual training needs, ensuring both revenue growth and a cohesive, motivated team culture.