Job Overview:
The Team Member is responsible for delivering an exceptional guest experience by preparing high-quality food, maintaining cleanliness, and supporting smooth restaurant operations. This role works in a fast-paced, team-oriented environment where energy, friendliness, and attention to detail are essential. Team Members receive cross-training in multiple stations and play an important role in creating a fun, welcoming atmosphere for both customers and coworkers.
Key Responsibilities:
- Provide friendly and efficient customer service
- Prepare and serve hand-formed burgers and fresh-cut fries
- Operate cash registers and handle customer transactions
- Work across multiple stations, including grilling, fry station, and burger preparation
- Follow food safety, quality, and cleanliness standards
- Maintain a clean and organized workspace, including dining and kitchen areas
- Support team members to ensure smooth shift operations
- Contribute to a positive, high-energy work environment
Compensation Benefits:
- Starting pay at minimum wage or higher (based on experience and location)
- Opportunities to earn tips and performance bonuses
- Employee discounts on food
- Flexible scheduling (day, evening, and weekend shifts available)
- Part-time and full-time positions available
- Competitive wages
- Healthcare plans available for eligible Team Members and Leaders
Requirements Qualifications:
- No formal education required
- Ability to work on-site at restaurant locations
- Comfortable working in a fast-paced environment
- Strong teamwork and communication skills
- Willingness to learn multiple job functions
- Positive attitude and strong work ethic
Work Environment:
This role operates in a high-energy restaurant setting that requires standing for extended periods, multitasking, and maintaining speed and accuracy during busy hours.
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Frequently Asked Questions
Thriving as a Team Member at Five Guys in Norristown involves mastering multitasking across stations, maintaining upbeat customer interaction, and staying organized amidst busy hours. Emphasizing teamwork and adaptability helps create a memorable guest experience in this energetic restaurant environment.
This position requires versatility—handling grilling, fry stations, and cash transactions—plus strong communication and a positive attitude. Unlike some roles, cross-training ensures exposure to multiple functions, which builds a broader skill set for career growth in the food service industry.
Absolutely. Five Guys values a willingness to learn and teamwork over formal education. The on-the-job training and supportive environment help newcomers quickly gain practical skills essential for efficient food prep and customer service.
Five Guys fosters a welcoming, energetic atmosphere where Team Members contribute to smooth operations and positive customer interactions. Emphasis on collaboration means every staff member plays a vital part in maintaining high standards and camaraderie during shifts.
Aside from competitive wages and tips, Five Guys offers employee discounts and flexible scheduling tailored to Norristown’s workforce. The company’s commitment to a positive environment and cross-training opportunities also distinguishes its local employment appeal.
Team Members in Norristown typically start at or above the Pennsylvania minimum wage, with pay adjusted for experience. Including tips and bonuses, total earnings often surpass entry-level expectations, offering a competitive compensation package in the local restaurant sector.
Yes, scheduling at Five Guys accommodates day, evening, and weekend shifts, allowing Team Members in Norristown to balance work with personal or educational responsibilities effectively.
Strong communication, a positive mindset, and the ability to thrive in a high-energy, fast-paced environment top the list. Candidates who demonstrate eagerness to learn multiple roles and collaborate with coworkers stand out during the hiring process.
Norristown’s growing food service industry increases Team Member openings, reflecting steady local demand. While competition exists, candidates with flexible availability and a team-oriented attitude tend to find opportunities more readily than in larger metro areas.
Handling peak-hour rushes requires stamina and quick decision-making. Maintaining cleanliness while managing food prep and customer orders demands focus. Preparing mentally for a fast-paced environment and embracing teamwork helps mitigate stress and sustain performance.