NexlintoShift Manager
Company : Five Guys
Location : Addison, IL, 60101
Job Type : Full Time
Date Posted : 4 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Addison's restaurant sector has seen steady demand for shift managers, especially in growing chains like Five Guys. Candidates with leadership experience and strong communication skills tend to stand out amid moderate local competition, making it a promising area for managerial job seekers.
Five Guys in Addison fosters an energetic and team-focused environment, emphasizing quality and guest satisfaction. Shift managers benefit from flexible schedules and opportunities for growth, reflecting the brand’s commitment to employee development in a vibrant, community-oriented workplace.
Key skills include strong leadership to motivate crews, excellent communication for clear station management, and a passion for service quality. Adaptability under pressure and a hands-on approach ensure smooth operations during busy dining hours.
Experience as a shift manager can lead to roles like store manager, regional supervisor, or corporate positions in operations and training. The role builds foundational skills in team leadership and business management crucial for higher-level hospitality careers.
Unlike general supervisors, shift managers often take full accountability for shift operations, from staffing to quality control and guest relations. Their leadership directly impacts customer satisfaction and team performance during active service periods.
Five Guys equips shift managers with structured training and encourages hands-on involvement, fostering an environment where leadership and operational duties intertwine smoothly. Managers receive bonuses tied to performance, motivating proactive team guidance.
Shift managers at Five Guys in Addison start at $19.00 per hour, supplemented by shared tips and bonus opportunities. This competitive wage, combined with benefits like medical coverage and paid meals, makes it an attractive package in the local market.
While 1-2 years of supervisory experience in food or retail is preferred, Five Guys values enthusiasm and a strong work ethic. Candidates motivated to learn and grow may still qualify, especially if they demonstrate excellent interpersonal skills.
Managing high guest volumes requires quick decision-making to ensure stations are fully staffed and food safety standards upheld. Shift managers must balance coaching staff with maintaining fast, friendly service under pressure.
Shift managers in Addison should be familiar with Illinois food safety regulations and health codes. While certifications like ServSafe aren’t always mandatory, they enhance credibility and compliance in managing restaurant operations.