OnSite Specialist

Job Summary:

The Onsite Specialist provides technical support and ensures optimal performance of Stryker and third-party equipment in operating rooms (OR), the Sterile Processing Department (SPD), and related surgical environments. This role works closely with clinical teams, surgeons, and biomedical personnel to ensure smooth, efficient, and high-quality operations. The specialist is responsible for equipment setup, troubleshooting, and maintaining a high level of service across multiple surgical environments.

Key Responsibilities:

Operating Room (OR) Support:

• Provide in-room support for minimally invasive surgical (MIS) and related procedures.
• Set up Stryker towers, booms, lights, and integrated suite systems per surgeon preference.
• Confirm equipment functionality and image routing prior to each procedure.
• Adjust camera, monitor, and device settings intraoperatively.
• Troubleshoot endoscopy and integration systems immediately during procedures.
• Manage post-procedure breakdown and staging of all Stryker equipment.
• Clean/disinfect equipment, restock consumables, and perform basic maintenance.
• Educate OR and SPD staff on proper equipment use and troubleshooting.
• Support video conferencing, DICOM transfers, and EMR connectivity (where applicable).

Sterile Processing Department (SPD) Support:

• Decontaminate and assemble rigid scopes, cameras, light cords, and power instruments.
• Perform function testing (e.g., leak, sharpness, insulation, or power checks).
• Wrap and containerize sets for sterilization per instructions for use (IFU).
• Maintain and update Stryker-managed instrumentation lists in collaboration with SPD leadership.
• Facilitate repairs, replacements, and instrument tracking per hospital protocols.
• Ensure compliance with HSPA/AAMI standards and hospital policy.

Case Cart & Inventory Management:

• Pick and stage surgical case carts using surgeon preference cards.
• Document missing instruments and coordinate replenishment.
• Ensure all supplies and instruments are available prior to procedure start.
• Manage postoperative put-backs, restocking, and inventory accuracy.
• Support rapid turnover and trauma case needs, ensuring case readiness.
• Support specialized inventory processes, including da Vinci and RMA monitoring.

Qualifications:

• Experience:
  • Prior experience in OR technical support or surgical services is preferred.
  • Familiarity with minimally invasive surgical (MIS) procedures (e.g., laparoscopy, arthroscopy, hysteroscopy, cystoscopy).
  • Experience in Sterile Processing Department (SPD) workflows is beneficial.
• Skills:
  • Strong communication and troubleshooting skills.
  • Ability to quickly solve problems in high-pressure situations.
  • Familiarity with basic computer skills, including Microsoft Office.
  • Strong organizational, interpersonal, and time management skills.
• Certifications:
  • CRCST certification required within 6 months of hire (per Stryker and state regulations).
  • Ongoing annual continuing education as required.

Additional Requirements:

• Ability to provide on-call support and coverage during assigned shifts, including rotating shifts, weekends, and overnight.
• Must be available for overnight travel as required.
• Must be within a 45-minute driving distance from assigned account for on-call services.
• Must be able to exert up to 50 lbs of force occasionally and/or up to 20 lbs constantly.
• Ability to stand or walk for extended periods.
• Near visual acuity (corrected), color vision, mobility, bending, and finger dexterity required.
• Ability to identify and correct minute inconsistencies in equipment and product appearance.

Education & Special Training:

• Preferred: Bachelor's Degree, Associate's Degree, or equivalent certifications in related fields.
• For SPD Support Specialists:
  • HSPA CRCST Certification within 6 months of hire and annual renewal.

Why Join Stryker?

At Stryker, we offer you the chance to be part of a dynamic, global team that is committed to delivering excellent service in high-stakes environments. As an Onsite Specialist, you’ll play a key role in ensuring the success of our surgical teams, while working with cutting-edge medical technology and contributing to life-changing procedures.

Equal Opportunity Employer:

Stryker is an equal opportunity employer and considers all qualified applicants for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status.