NexlintoShift Lead
Company : Five Guys
Location : Johnston, SC, 29832
Job Type : Full Time / Part Time
Date Posted : 9 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
In Johnston, SC, a Five Guys Shift Lead actively guides team members through peak service times by coordinating tasks, boosting morale, and ensuring smooth operations. This hands-on leadership style helps maintain food quality and customer satisfaction when the restaurant is busiest.
Shift Leads in Johnston focus on real-time operational control, managing crew dynamics, and upholding high standards of service and cleanliness. Compared to broader managerial roles, they are more directly involved in day-to-day shift execution, which suits those seeking hands-on leadership experience.
Strong communication, quick decision-making, and team motivation are vital. Candidates should also develop problem-solving skills related to food safety, guest interactions, and shift logistics to ensure smooth operations and meet Five Guys’ high-quality expectations.
While not always mandatory, certifications in food safety and hospitality management are highly valued in Johnston. Local employers, including Five Guys, appreciate candidates familiar with regional health codes and leadership training to enhance operational excellence.
Johnston’s restaurant scene shows moderate competition for Shift Lead roles, influenced by local demand for hospitality workers and economic trends. Candidates with proven leadership skills and flexibility for varied shifts typically have an advantage.
Five Guys provides Shift Leads with competitive base pay starting at $19/hour, plus tips and bonuses. Additional benefits include free meals during shifts, a team-focused atmosphere, and access to comprehensive healthcare and 401(k) plans, enhancing overall job appeal.
This role offers practical experience in supervising teams, managing store operations, and resolving guest issues, building a strong foundation for advanced management positions. Five Guys supports growth through mentorship and performance feedback tailored to leadership development.
Challenges include maintaining high food safety standards, coordinating diverse crew members, and addressing customer concerns swiftly. Effective Shift Leads use clear communication, proactive problem-solving, and adaptability to keep operations running smoothly.
Yes, $19/hour plus tips is competitive within Johnston’s fast food leadership market. When factoring in bonuses and benefits, this compensation package reflects local wage trends for supervisory roles in restaurant settings.
The collaborative and upbeat culture at Five Guys encourages Shift Leads to foster positivity and teamwork. This cultural emphasis means Shift Leads must balance operational duties with creating an engaging environment that motivates crew members effectively.