NexlintoShift Manager
Company : Five Guys
Location : Dallas, NC, 28034
Job Type : Full Time
Date Posted : 6 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Dallas, NC presents a moderately competitive landscape for shift manager roles, especially in popular chains like Five Guys. Candidates with restaurant leadership experience and strong communication skills tend to stand out amid local demand, offering promising pathways for career growth within the region's hospitality sector.
While formal certifications aren't mandatory for shift managers in Dallas, NC, possessing food safety training or a ServSafe certification can significantly boost your profile. Employers like Five Guys value proven knowledge of health standards alongside practical leadership experience in restaurant settings.
Shift managers must juggle staffing logistics, ensure food safety compliance, and maintain swift customer service, all while motivating crew members in a high-energy environment. Balancing these demands requires adaptability and strong interpersonal skills to keep each shift running smoothly and guests satisfied.
A Five Guys shift manager oversees team coordination, monitors food quality, ensures safety protocols, manages customer interactions, and addresses operational tasks like opening or closing the store. Their leadership directly influences both employee performance and the overall guest experience.
Starting as a shift manager at Five Guys opens doors to higher management roles such as assistant manager or store manager. The company supports professional growth through training and performance bonuses, making it a solid stepping stone within the restaurant industry.
Five Guys relies heavily on shift managers to embody its customer-first philosophy by leading teams with energy and accountability. These managers are pivotal in upholding quality and safety standards, directly influencing the brand’s reputation for excellent service and top-tier burgers.
Shift managers at Five Guys in Dallas, NC typically start around $19.00 per hour, complemented by shared tips and bonus incentives like secret shopper rewards. This competitive pay structure reflects both the role’s responsibilities and local market standards.
Yes, Five Guys offers flexible scheduling designed to accommodate various availability needs. After completing initial training, shift managers often have access to full-time hours, making it feasible to balance work with personal commitments in Dallas’ dynamic job market.
Unlike general shift workers, a shift manager carries leadership duties such as coaching team members, managing shift operations, and ensuring service quality. This role requires a blend of hands-on involvement and responsibility for overall shift success, setting it apart in skill and scope.
Five Guys shift managers often experience a more team-centric, energetic work environment with unique perks like free meals and performance bonuses. Compared to Burger King, Five Guys emphasizes personalized guest service and career development within a smaller, community-driven brand culture.