Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
At Five Guys, the Shift Manager leads crew members to maintain smooth operations while ensuring guests receive fast, friendly service. Balancing supervisory duties with hands-on support helps create a positive environment, driving both team performance and memorable customer experiences in a busy Chatham location.
Five Guys offers clear advancement paths beyond Shift Manager, including multi-unit leadership roles. Employees in Chatham can leverage leadership experience, performance bonuses, and training programs to climb within the company’s expanding restaurant network, enhancing their hospitality management credentials.
Effective communication paired with hands-on problem-solving sets a Shift Manager apart. For Five Guys, this means proactive team coaching, multitasking under pressure, and maintaining strict quality and safety standards, skills highly valued in competitive shift supervisor positions.
Night shifts often require greater autonomy and quick decision-making due to leaner staffing. Five Guys in Chatham supports night Shift Managers with flexible scheduling and competitive pay, recognizing their critical role in sustaining service quality during off-peak hours.
Chatham’s hospitality sector shows steady demand for skilled Shift Managers, with increased competition during peak seasons. Candidates with leadership experience and local familiarity tend to stand out, while Five Guys’ reputation as a top burger brand attracts many applicants.
Shift Managers at Five Guys in Chatham typically earn around $19.00 per hour, complemented by shared tips and bonus opportunities. This competitive compensation aligns with regional standards for restaurant supervisory roles, reflecting responsibilities and customer service expectations.
Yes, Shift Managers at Five Guys enjoy perks like free meals during shifts, access to medical and dental plans upon eligibility, and participation in secret shopper bonuses. These benefits help maintain motivation and reward high performance in the Chatham restaurant.
While formal certifications aren't mandatory, local employers value food safety training and prior leadership experience within fast-paced restaurant environments. Five Guys in Chatham prioritizes candidates who demonstrate responsibility and effective team management skills.
Five Guys emphasizes a positive, energetic work culture with clear development opportunities. Unlike some burger chains, their Shift Managers in Chatham benefit from structured bonuses, flexible hours, and a strong focus on team growth, setting this role apart in the local market.
Five Guys empowers Shift Managers with ownership of opening and closing duties, direct involvement in training, and a secret shopper feedback system. This hands-on approach in Chatham encourages accountability and fosters a culture of continuous improvement.