NexlintoShift Lead
Company : Five Guys
Location : Rockwall, TX, 75087
Job Type : Full Time / Part Time
Date Posted : 5 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Five Guys emphasizes a team-focused atmosphere where Shift Leads actively coach crew members and uphold high food quality standards. In Rockwall, this means balancing local customer expectations with fast-paced operation, offering a hands-on leadership experience distinct from other chains that may rely more on automation or less direct supervision.
Strong communication and motivational abilities top the list, especially in a fast-paced setting like Rockwall. Shift Leads must inspire team cohesion, manage diverse personalities, and maintain operational excellence while adapting quickly to challenges during peak hours.
This role serves as a foundational step toward restaurant management, offering mentorship and performance feedback to prepare you for assistant manager or store manager positions. The company’s promotion culture in Texas supports growth based on demonstrated leadership and operational success.
While no mandatory certifications exist, possessing food safety or ServSafe credentials can enhance your candidacy locally. Rockwall employers value proactive leaders who understand health standards and can ensure compliance during busy shifts.
Rockwall shows steady demand for skilled Shift Leads due to its expanding food service sector. At Five Guys, competition is moderate; candidates with proven leadership experience and a positive work ethic tend to stand out in this growing community.
Five Guys offers a unique blend of competitive hourly pay starting at $19 plus tips, a lively team culture, and opportunities for bonuses via secret shopper programs. This combination coupled with comprehensive benefits appeals to those seeking both financial and professional growth.
Absolutely, Shift Leads hold significant responsibility for crew assignments, ensuring quality and cleanliness, and addressing guest issues on the spot. This autonomy empowers leaders to directly impact service efficiency and customer satisfaction during their shifts.
Shift Leads start at a competitive base wage of $19.00 per hour and can increase earnings through tips and weekly secret shopper bonuses. This pay structure reflects the role’s leadership demands and the local cost of living in Rockwall.
Five Guys provides continuous feedback, mentorship, and access to promotion paths. Their culture encourages Shift Leads to develop management skills and take on additional responsibilities, nurturing a career ladder from shift supervision to higher leadership roles.
In Rockwall’s competitive dining market, Shift Leads must balance quick service with maintaining Five Guys’ quality standards. Local customer preferences and seasonal traffic fluctuations require adaptability and proactive team management to meet performance goals.