NexlintoShift Lead
Company : Five Guys
Location : Garland, TX, 75046
Job Type : Full Time / Part Time
Date Posted : 5 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Garland's fast-food sector shows steady hiring for shift lead roles, with moderate competition due to local demand. Candidates with leadership experience and strong communication skills tend to stand out. Being familiar with Five Guys’ fast-paced environment can boost your chances in this region.
While formal certifications aren't strictly required, food safety knowledge and prior supervisory experience carry weight in Garland's restaurant scene. Employers like Five Guys appreciate candidates who demonstrate reliability, team motivation, and adaptability to fast service operations.
Shift lead roles in restaurants often combine hands-on team management with operational oversight, offering dynamic, fast-paced work. Unlike retail or production leads, they focus heavily on customer service quality and food safety, providing unique leadership experience valuable for hospitality career growth.
Shift leads juggle crew coordination, guest satisfaction, and operational standards simultaneously, unlike line leads who focus more on task execution or technical leads centered on specialized skills. This requires quick decision-making and strong interpersonal skills, especially during busy shifts.
Absolutely, Five Guys promotes from within, and shift leaders gain critical leadership and operational experience. Success here can pave the way to store management or district supervisor roles, especially if you demonstrate initiative and consistently meet performance goals.
Five Guys provides shift leaders competitive hourly wages starting at $19, plus tips and bonuses like secret shopper rewards. Additionally, free meals during shifts and a supportive team culture distinguish their package, making it attractive compared to other local fast-food employers.
Five Guys emphasizes real-time feedback and mentorship, fostering growth and accountability in shift leads. Their focus on team positivity and food quality creates a work environment where leadership skills are nurtured, contrasting with more transactional management styles seen elsewhere.
Shift leads at Five Guys in Garland typically start around $19 per hour, with additional earnings from tips and performance bonuses. Factoring in these incentives, total compensation can be quite competitive within the local restaurant management market.
Yes, this position is designed as a stepping stone toward management careers. It offers hands-on leadership, operational insight, and mentorship opportunities critical for building the skills needed for future managerial roles within Five Guys or the broader hospitality industry.
Five Guys shift leads focus heavily on food preparation standards and maintaining a fast-paced kitchen environment, while Starbucks shift leads often emphasize beverage quality and customer interaction. Both demand leadership, but the operational contexts and team dynamics vary significantly.