NexlintoShift Manager
Company : Five Guys
Location : Plainville, CT, 06062
Job Type : Full Time
Date Posted : 4 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
While no strict certifications are required for shift managers in Plainville, CT, having food safety or hospitality management credentials can boost your profile. Local employers often value candidates with formal training in health standards, which aligns well with Five Guys' commitment to quality and safety.
Plainville's restaurant industry is moderately competitive, especially for leadership roles like shift managers. Candidates with prior supervisory experience and strong communication skills tend to stand out, as local venues prioritize dependable managers who can maintain smooth shift operations.
A Shift Manager excels by balancing team oversight with operational accountability, including staffing, quality control, and guest satisfaction. Unlike crew leaders, they also handle opening and closing tasks, coach employees, and monitor shift performance metrics to ensure seamless service.
Absolutely, a Shift role often acts as an entry point into restaurant leadership. With demonstrated skills in team supervision and operational oversight, individuals can progress to store manager or regional roles, especially within brands like Five Guys that emphasize career development.
Effective communication, decisiveness, and the ability to motivate crew members under pressure stand out as vital. Additionally, being proactive in resolving issues and maintaining a positive work environment helps Shift Managers thrive in dynamic restaurant settings.
Five Guys cultivates leadership by offering clear advancement paths, bonus incentives, and flexible scheduling. The company also emphasizes team energy and provides ongoing training, ensuring Shift Managers feel valued and equipped to lead effectively.
At Five Guys in Plainville, Shift Managers start at $19.00/hour plus shared tips and bonuses, which is competitive locally for restaurant supervisory roles. Benefits like free meals and healthcare options further enhance the compensation package.
Five Guys Shift Managers often enjoy a more team-focused culture with emphasis on quality and customer experience, complemented by incentive programs like secret shopper bonuses. This contrasts with some competitors where operational metrics may take precedence over guest interaction.
Yes, beyond wages, Five Guys provides perks like free meals during shifts and a secret shopper bonus program that rewards excellent service and store performance, fostering a motivating environment tailored for Shift Managers.