NexlintoShift Manager
Company : Five Guys
Location : Schenectady, NY, 12345
Job Type : Full Time
Date Posted : 5 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Schenectady's restaurant scene is steadily growing, increasing demand for skilled shift managers. Candidates with leadership experience in fast-paced environments like Five Guys often find more opportunities, but competition remains moderate due to local population size and industry growth trends.
While no strict certifications are mandated, completing food safety and workplace safety courses popular in New York State can boost credibility. Employers like Five Guys value candidates familiar with regional health regulations and leadership training tailored to hospitality.
Strong communication, quick decision-making, and team motivation are critical. Mastering multitasking under pressure and understanding food safety standards help ensure smooth shift operations and excellent guest experiences.
Many shift managers progress into assistant manager or general manager positions by expanding their leadership skills and operational knowledge. Consistent performance and ability to mentor crew members often open doors to higher management tiers.
Shift managers coordinate staffing, monitor food prep, handle customer feedback, and maintain safety compliance. Their day blends hands-on team leadership with administrative responsibilities, balancing quality control and guest satisfaction.
Five Guys emphasizes team energy and personal growth, offering perks like shared tips and secret shopper bonuses. The culture encourages hands-on leadership during shifts, fostering a close-knit, performance-driven environment.
Balancing fast-paced service with maintaining Five Guys' high-quality standards requires sharp attention to detail. Managing flexible scheduling and motivating crew in a busy burger-focused setting can also test leadership adaptability.
Starting pay is typically around $19.00 per hour, supplemented by shared tips and bonuses. This competitive rate reflects local cost of living and Five Guys’ commitment to rewarding effective shift leadership.
Schenectady offers public transit links and ample parking near dining hubs. Shift managers often consider commute times when applying locally, balancing accessibility with shift flexibility and local traffic patterns.