NexlintoShift Manager
Company : Five Guys
Location : Northbrook, IL, 60065
Job Type : Full Time
Date Posted : 4 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
A Shift Manager at Five Guys in Northbrook actively shapes team morale by coordinating crew efforts, managing shift workflows, and ensuring smooth communication. Their leadership directly impacts operational efficiency and customer satisfaction, creating an energetic and collaborative workplace unique to this location.
Building strong interpersonal communication, multitasking under pressure, and mastering food safety protocols are key. Practical experience leading small teams and focusing on guest service excellence equips candidates to excel as Shift Managers in dynamic settings like Five Guys.
Starting as a Shift Manager often leads to roles in store management, area supervision, or training coordination. Growth depends on demonstrating leadership, operational expertise, and dedication to quality service, which can open doors in multi-unit management within the foodservice industry.
Yes, Five Guys includes a secret shopper bonus program rewarding exceptional customer service and store performance. Additionally, shift managers benefit from shared tips and bonus opportunities, making evening shifts both rewarding and competitively compensated.
Flexibility is key, especially during peak hours and weekends. The position offers adaptable scheduling with full-time hours post-training, but managers must juggle operational demands with team supervision to maintain quality and efficiency throughout their shifts.
Five Guys emphasizes a positive, energetic culture with clear advancement paths and employee benefits like medical plans and free meals during shifts. Compared to other chains, it offers competitive hourly wages and performance bonuses, fostering a supportive environment for leadership growth.
Dependability, strong communication, and a hands-on leadership style stand out. Candidates who demonstrate passion for high-quality food service and the ability to motivate teams in fast-paced settings are highly valued in Illinois’ bustling restaurant scene.
Starting at $19.00 per hour plus shared tips and bonuses, Five Guys offers a competitive compensation package. This wage aligns well with Northbrook's restaurant management market, reflecting both the role's responsibilities and the area's cost of living.
Shift Managers at Five Guys take charge of shift-specific operations, focusing on real-time team leadership and customer engagement. Unlike higher-tier roles, they directly influence daily service quality and crew development, acting as the shift’s operational backbone.
Five Guys supports ongoing learning by involving Shift Managers in training new hires and coaching crew members. Clear advancement pathways encourage managers to build skills and progress into larger leadership roles within the company, fostering long-term career development.