General Manager
Company: Five Guys Burgers and Fries
Company Overview:
Five Guys Burgers and Fries is one of America's most successful and beloved hamburger concepts — ranked the #1 burger in the U.S. by Zagat. While our food gets the headlines, it's our people-first culture that makes the real difference. At Five Guys, both crew members and managers are cross-trained to work every position in the restaurant, creating a high-energy, collaborative, and fun work environment.
With an open kitchen layout, we bring the guest experience right into the action — it's loud, fast, and filled with team communication.
What It Takes to Be a Five Guys General Manager:
- People & Leadership Skills: Can you inspire and motivate others? This is the #1 trait we seek. Great leadership creates great teams.
- High Energy & Stamina: Our kitchens are fast-paced and physically active environments. Being on your feet and staying energized is a must.
- Adaptability: You'll manage a rotating crew and shift roles constantly throughout the day.
- Communication: Real-time, vocal collaboration is essential — we rely on strong team communication to keep things moving.
- Love of Food & Music: We make amazing burgers to the sounds of classic rock. A good vibe is part of our culture — and yes, singing along is encouraged!
- Team Mindset: Our best managers always put the team first and lead with humility.
Responsibilities:
- Oversee financial performance, including inventory control and cost management.
- Lead crew assignments, coaching, and performance during all shifts.
- Foster outstanding customer experiences through proactive service and problem-solving.
- Own the full shift operations, ensuring everything runs smoothly from open to close.
- Work a combination of both opening and closing shifts:
- Morning: 8:00 AM – 4:00 PM
- Afternoon/Evening: 3:00 PM – 11:00 PM
Qualifications:
- Minimum 18 years of age
- High school diploma required; some college or continuing education is a plus
- 1–2 years of leadership experience, ideally in a restaurant or customer-facing business
- Previous experience in food service strongly preferred
- ServeSafe Certification is a plus
- Strong, reliable professional references — from both supervisors and former direct reports
Perks & Benefits:
- Competitive base pay
- Quarterly bonus program based on restaurant performance
- Career advancement opportunities with a rapidly growing brand
- Dynamic and supportive team culture
- Ongoing training and leadership development
Ready to Lead the Team?
At Five Guys, you'll find a role where passion, leadership, and hustle come together in a fast-paced, rewarding environment. Bring your energy, grow with us, and help us deliver legendary burgers — every single day.
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Frequently Asked Questions
Five Guys prioritizes leaders who can energize teams and maintain clear communication in a fast-paced setting. Being adaptable, fostering teamwork, and leading with humility are crucial traits, ensuring smooth operations and a positive workplace culture.
General Manager roles in Goose Creek often emphasize hands-on team leadership due to smaller market sizes, while larger cities may focus more on strategic growth. Local hiring demand is steady, with competitive salaries reflecting the cost of living and regional business scale.
Starting as a General Manager at Five Guys opens pathways to regional management or corporate leadership roles. The brand’s rapid growth supports continuous learning and promotions, rewarding proven skills in operations, team building, and financial oversight.
While not mandatory, obtaining ServSafe certification is highly valued in Goose Creek’s restaurant sector. It demonstrates knowledge of food safety standards, which enhances trust and compliance in managing Five Guys locations effectively.
General Managers in Goose Creek typically earn between $50,000 and $65,000 annually, depending on experience. Five Guys supplements this with quarterly bonuses tied to restaurant performance, making the overall compensation competitive within the fast-casual dining industry.
Unlike some general management roles that focus on desk work, Five Guys General Managers are actively involved on the floor, managing shifts, coaching staff, and ensuring customer satisfaction amidst a lively kitchen environment.
Applicants should be ready for a high-energy atmosphere with rotating responsibilities and real-time team coordination. Embracing the company’s culture of music and collaboration is essential for fitting into the dynamic environment.
Five Guys encourages General Managers to lead with enthusiasm and humility, reflecting its people-first culture. Managers set the tone by fostering fun and teamwork, which directly influences guest experiences and staff morale.
Five Guys combines fast-paced operational leadership with a unique culture centered on employee engagement and customer interaction. This blend offers an energetic workplace where managers develop diverse skills across service, finance, and people management.
The Goose Creek area sees steady demand for experienced General Managers, particularly in food service. Hiring can be competitive due to the attractive growth opportunities at brands like Five Guys, so strong leadership credentials and references are key.