Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
The shift manager at Five Guys Clarkston leads team efforts, coordinates station coverage, and ensures smooth food prep while maintaining safety and quality. This role shapes customer experiences by balancing fast service with staff guidance during each shift.
Clarkston employers seek shift managers who demonstrate strong communication, adaptability in fast-paced settings, and the ability to motivate diverse teams. Experience in supervising shifts and problem-solving under pressure is highly valued locally.
While formal certifications aren’t mandatory, local restaurants appreciate candidates with food safety training like ServSafe. Leadership workshops and customer service courses can also boost credibility for shift manager roles around Clarkston.
Shift managers uniquely handle operational accountability during their shifts, directly influencing team coordination, guest service quality, and compliance with standards. Unlike general supervisors, they often perform opening or closing duties and manage real-time challenges.
Shift managers can progress to assistant manager or general manager roles by honing leadership skills and operational expertise. Many leverage this experience to move into corporate training, franchise management, or broader hospitality supervision positions.
Shift managers in Clarkston typically earn around $19 per hour plus tips, aligning with regional fast-food management wages. This rate reflects local living costs and is competitive versus larger metro areas where pay may be higher but so is competition.
Five Guys provides shift managers with benefits like a secret shopper bonus program, shared tips, free meals during shifts, and flexible scheduling. These incentives foster a motivating environment distinct from some competitors.
At Five Guys Clarkston, shift managers experience a team-oriented culture focused on quality burgers and customer satisfaction, paired with performance bonuses and clear growth pathways. This contrasts with other chains that might emphasize volume over service nuances.
Yes, Five Guys offers flexible scheduling with full-time availability post-training for shift managers in Clarkston. This setup suits individuals balancing other commitments or seeking gradual transition into leadership.
Picking up shifts typically involves supervising team performance, handling guest concerns promptly, and ensuring operational standards are met. In Clarkston's busy food scene, adaptability and quick decision-making are essential for success.