Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Eureka Springs shows moderate demand for shift managers, especially in hospitality and food service sectors. Local businesses like Five Guys seek leaders who can handle fast-paced environments, making it a promising area for candidates with leadership skills and customer service experience.
While no strict certifications are mandatory in Eureka Springs for shift managers, experience in food safety and team leadership is highly valued. Employers often favor candidates familiar with local health regulations and who demonstrate strong interpersonal skills.
Effective shift managers excel in multitasking, communication, and quick decision-making under pressure. They lead by example, motivate teams, and ensure smooth operations while maintaining quality and safety standards—a must-have for roles like those at Five Guys.
Absolutely, shift manager roles often provide foundational leadership experience essential for advancing to higher managerial positions. Handling crew supervision and operational duties hones skills needed for general manager or franchise opportunities.
During peak hours, a shift leader coordinates team tasks, manages order flow, resolves customer issues promptly, and ensures compliance with safety protocols. This leadership keeps service efficient and upholds brand standards under pressure.
Five Guys offers perks like free meals during shifts, shared tips, and bonus programs including secret shopper incentives. They also provide medical benefits and 401(k) options, nurturing both financial and personal well-being for shift leaders.
Yes, Five Guys emphasizes flexible scheduling with full-time hours available post-training. This flexibility suits candidates balancing personal commitments while pursuing leadership growth in a dynamic restaurant environment.
Starting pay for a shift manager at Five Guys in Eureka Springs is around $19.00 per hour, supplemented by shared tips and potential bonuses. This competitive wage reflects the leadership responsibilities and fast-paced nature of the role.
Five Guys stands out by offering structured bonus programs, comprehensive benefits, and a positive team culture. Compared to other local restaurants, their focus on career advancement and employee perks often attracts ambitious shift managers.
The company looks for dependable, self-motivated individuals with 1-2 years of leadership experience, strong communication, and a passion for top-tier guest service. Demonstrating proactive problem-solving and team coaching abilities is highly advantageous.