NexlintoShift Manager
Company : Five Guys
Location : Lowell, IN, 46356
Job Type : Full Time
Date Posted : 10 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Lowell's growing hospitality scene means Shift Manager positions, especially in popular chains like Five Guys, experience steady demand. Candidates who showcase leadership and multitasking skills tend to stand out amid moderate local competition.
Given Lowell's small-town vibe combined with nearby urban centers, Shift Managers often juggle peak meal rushes with community events. Balancing flexible shift coverage while maintaining team morale is a key scheduling nuance in this market.
Successful Shift leaders excel at real-time problem solving, motivating diverse teams, and maintaining quality under pressure. Strong communication and adaptability enable them to drive smooth operations during fast-paced service hours.
Many Shift Managers advance to roles like Assistant Store Manager or Operations Supervisor. Gaining expertise in staff training, inventory management, and customer relations often opens doors to broader managerial careers.
Five Guys emphasizes team energy and guest experience, supported by perks like shared tips and secret shopper bonuses. The culture promotes hands-on leadership and career progression within a vibrant burger-focused brand.
Beyond supervising crews, Five Guys Shift Managers handle station staffing, food safety enforcement, and guest interactions. They also play a vital role in coaching team members and managing opening or closing procedures to ensure consistent quality.
Shift Managers in Lowell typically earn around $19.00 per hour at Five Guys, augmented by tip sharing and performance bonuses. This competitive pay reflects regional cost of living and industry standards in fast-casual dining.
While formal certifications aren't always mandatory, food safety or management credentials can boost a candidate's appeal. Indiana employers often value proven leadership experience coupled with strong customer service skills.
Five Guys promotes flexible scheduling and offers full-time hours post-training. Shift Managers benefit from clear communication tools and team collaboration to effectively manage shift staffing and maintain smooth service flow.
The role combines competitive wages with perks like free meals and a positive team environment. Five Guys also provides clear advancement opportunities, making it attractive for those seeking to grow within a nationally recognized burger brand.