NexlintoShift Manager
Company : Five Guys
Location : Aurora, IL, 60506
Job Type : Full Time
Date Posted : 4 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
At Five Guys Aurora, shift managers experience a fast-paced environment with a strong emphasis on team energy and guest satisfaction. Unlike typical eateries, this role combines leadership with clear career advancement paths and unique perks like shared tips and secret shopper bonuses, tailored to Aurora's vibrant dining scene.
Effective shift managers in Aurora excel in communication and adaptability, crucial for navigating local customer expectations and team dynamics. Demonstrating responsibility and the ability to coach under pressure aligns well with the restaurant culture and regional service trends.
Highlighting 1-2 years of leadership in food service or retail, strong interpersonal abilities, and a passion for quality food service resonates well with Aurora employers. Emphasizing reliability and a proactive attitude can significantly enhance your profile for local shift manager roles.
Five Guys offers shift managers in Aurora a competitive starting wage of $19/hour, plus shared tips and bonuses, which is quite attractive versus standard fast-food roles. Additionally, free meals during shifts and comprehensive benefits including medical and 401(k) distinguish their package.
Yes, flexible scheduling is a key feature for Five Guys shift managers in Aurora. This flexibility supports full-time hours post-training, accommodating diverse lifestyles while maintaining consistent team leadership and operational effectiveness during shifts.
Shift managers at Five Guys in Aurora start around $19 per hour, supplemented by shared tips and bonus opportunities. Considering local wage trends and additional benefits, total compensation can be competitive within the restaurant management segment in this area.
Five Guys emphasizes clear career advancement routes for shift managers, offering structured development opportunities unmatched by many local competitors. This focus on growth fosters long-term retention and skill enhancement within Aurora's hospitality sector.
Aurora's growing population and vibrant restaurant industry create steady demand for skilled shift managers. Five Guys benefits from this by attracting candidates eager for leadership roles that balance customer service excellence and efficient team management.
Night shift managers at Five Guys Aurora often juggle maintaining food safety standards with a smaller crew, requiring multitasking and swift decision-making. Managing guest expectations during quieter hours while motivating staff are common hurdles unique to these shifts.
One common misconception is that shift managers only oversee tasks without engaging in customer service. In reality, Five Guys shift managers actively lead by example, balancing team supervision with friendly guest interactions to sustain the brand’s reputation.