NexlintoShift Manager
Company : Five Guys
Location : Wethersfield, CT, 06109
Job Type : Full Time
Date Posted : 4 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Wethersfield's fast-food sector, including Five Guys, sees moderate demand for shift managers. Local competition is balanced, with employers valuing candidates who combine leadership experience with strong customer service skills, reflecting community expectations for quality and efficiency in dining experiences.
During peak times, a Five Guys shift manager in Connecticut must quickly coordinate team tasks, maintain food safety under pressure, and ensure guests receive prompt service. This dynamic environment requires adaptability and clear communication to keep operations running smoothly and uphold brand standards.
Strong interpersonal communication, conflict resolution, and the ability to inspire a team during high-pressure situations are crucial. Effective shift managers balance operational oversight with motivational support to drive both employee performance and customer satisfaction.
While formal certifications aren't always mandatory, food safety training and leadership development courses are highly valued by employers in Wethersfield. These credentials demonstrate commitment to quality standards and enhance a manager’s ability to oversee compliance and team training.
Five Guys emphasizes a hands-on leadership style with a focus on team energy, guest experience, and quality control. Unlike some chains, Five Guys offers benefits like shared tips and bonus programs, which create unique incentives for shift managers to foster high-performing teams.
Starting at $19 per hour plus shared tips and bonuses, Five Guys offers competitive pay above average for the region's restaurant shift managers. Complementary benefits such as meal perks and eligibility for medical and 401(k) plans enhance overall compensation.
Shift managers at Five Guys can progress towards assistant general manager and store manager roles. The company supports career development through training and performance incentives, rewarding those who demonstrate leadership potential and operational excellence.
Flexibility is critical, as shift managers must cover peak periods, opening or closing duties, and occasional shift swaps. Five Guys values managers who can adjust availability dynamically to ensure full shift staffing and maintain consistent service quality.
Managers in Wethersfield navigate local customer preferences and seasonal fluctuations impacting foot traffic. Balancing community expectations with corporate standards requires cultural awareness and proactive staff coordination to sustain Five Guys’ reputation locally.
Five Guys trains shift managers to professionally address guest concerns promptly, turning feedback into positive outcomes. This approach not only enhances customer satisfaction but also contributes to continuous improvement in service and team performance.