Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Thriving as a Shift Manager demands strong communication, decisiveness under pressure, and the ability to motivate a diverse team. Adapting quickly to fast-paced service demands while maintaining quality standards is critical to lead effectively during each shift.
Each shift brings unique challenges; morning shifts often focus on opening duties and prep, while evening shifts emphasize closing tasks and managing peak customer volumes. Flexibility and prioritizing tasks based on shift timing are vital to maintain smooth operations.
Beyond routine tasks, a Shift Manager excels in conflict resolution, team coaching, and operational oversight. They balance guest satisfaction with staff management, ensuring safety protocols and quality control are consistently enforced.
Five Guys encourages internal development; Shift Managers can advance to assistant manager or store manager roles. The company's focus on leadership development and performance feedback creates a clear path for ambitious employees.
Five Guys fosters an energetic, team-centered atmosphere, so Shift Managers must champion positive morale and uphold high customer service standards. Emphasizing collaboration and accountability aligns with the brand’s commitment to quality and guest satisfaction.
Starting wages for Shift Managers at Five Guys in Barrington are around $19.00 per hour, supplemented by shared tips and bonus incentives. This competitive pay reflects the leadership responsibilities and fast-paced nature of the position.
Barrington’s vibrant dining scene creates steady demand for skilled Shift Managers. Candidates with prior leadership experience and strong interpersonal skills often find ample opportunities, although local competition can be moderate depending on the season.
Candidates should factor in Barrington’s commuting options, local labor market trends, and the cost of living. Proximity to public transit and understanding peak hiring periods can improve job search success in this suburban area.
Typically, employers look for 1-2 years of leadership experience, especially in restaurant or retail settings. Strong communication, reliability, and a passion for customer service are equally important to thrive in this role.
Five Guys Shift Managers emphasize hands-on leadership, from supervising food safety to motivating crew members. Compared to other chains, there’s a unique focus on team energy and maintaining quality during each shift, reflecting the brand’s customer-centric approach.