NexlintoGeneral Manager
Company : Five Guys
Location : Hanover Park, IL, 60133
Job Type : Full Time / Part Time
Date Posted : 3 February 2026
General Manager
Company: Five Guys Burgers and Fries
Company Overview:
Five Guys Burgers and Fries is one of America's most successful and beloved hamburger concepts — ranked the #1 burger in the U.S. by Zagat. While our food gets the headlines, it's our people-first culture that makes the real difference. At Five Guys, both crew members and managers are cross-trained to work every position in the restaurant, creating a high-energy, collaborative, and fun work environment.
With an open kitchen layout, we bring the guest experience right into the action — it's loud, fast, and filled with team communication.
What It Takes to Be a Five Guys General Manager:
- People & Leadership Skills: Can you inspire and motivate others? This is the #1 trait we seek. Great leadership creates great teams.
- High Energy & Stamina: Our kitchens are fast-paced and physically active environments. Being on your feet and staying energized is a must.
- Adaptability: You'll manage a rotating crew and shift roles constantly throughout the day.
- Communication: Real-time, vocal collaboration is essential — we rely on strong team communication to keep things moving.
- Love of Food & Music: We make amazing burgers to the sounds of classic rock. A good vibe is part of our culture — and yes, singing along is encouraged!
- Team Mindset: Our best managers always put the team first and lead with humility.
Responsibilities:
- Oversee financial performance, including inventory control and cost management.
- Lead crew assignments, coaching, and performance during all shifts.
- Foster outstanding customer experiences through proactive service and problem-solving.
- Own the full shift operations, ensuring everything runs smoothly from open to close.
- Work a combination of both opening and closing shifts:
- Morning: 8:00 AM – 4:00 PM
- Afternoon/Evening: 3:00 PM – 11:00 PM
Qualifications:
- Minimum 18 years of age
- High school diploma required; some college or continuing education is a plus
- 1–2 years of leadership experience, ideally in a restaurant or customer-facing business
- Previous experience in food service strongly preferred
- ServeSafe Certification is a plus
- Strong, reliable professional references — from both supervisors and former direct reports
Perks & Benefits:
- Competitive base pay
- Quarterly bonus program based on restaurant performance
- Career advancement opportunities with a rapidly growing brand
- Dynamic and supportive team culture
- Ongoing training and leadership development
Ready to Lead the Team?
At Five Guys, you'll find a role where passion, leadership, and hustle come together in a fast-paced, rewarding environment. Bring your energy, grow with us, and help us deliver legendary burgers — every single day.
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Frequently Asked Questions
In Hanover Park, general managers thrive by balancing high energy and adaptability to manage rotating crews in dynamic kitchens. Success depends on strong real-time communication, stamina for long shifts, and fostering team collaboration to maintain smooth restaurant operations.
Five Guys prioritizes leaders who inspire and motivate teams with humility and a people-first mindset. Exceptional communication skills and the ability to adapt quickly during busy shifts are key traits that align with its vibrant, music-filled culture and customer-focused environment.
General managers at Five Guys gain exposure to comprehensive restaurant operations and leadership development. With a fast-expanding footprint, employees often advance to regional roles or specialized management positions, supported by ongoing training and performance-based bonuses.
In Hanover Park’s competitive foodservice market, certifications like ServSafe are highly valued as evidence of food safety knowledge. Additional leadership or hospitality credentials can also enhance your profile, signaling readiness to oversee operations and ensure compliance.
Hanover Park features a moderately competitive market for restaurant general managers, driven by demand for experienced leaders comfortable in fast-paced settings. Five Guys' strong brand draws motivated candidates, so demonstrating leadership and multitasking skills improves your chances.
General managers in Hanover Park at Five Guys generally earn between $50,000 and $65,000 annually, with quarterly bonuses tied to restaurant performance. This compensation reflects local cost of living and the role’s leadership intensity in a high-volume burger chain.
Unlike retail or healthcare, Five Guys general managers juggle rapid-fire food preparation with live team coordination in a loud, energetic atmosphere. The job demands physical stamina and real-time problem solving alongside financial oversight and crew development.
Music and culture at Five Guys create an upbeat backdrop where general managers encourage a fun, team-oriented vibe. This unique environment promotes employee engagement and customer satisfaction, making leadership both dynamic and culturally immersive.
Managing transitions between shifts in Hanover Park requires general managers to balance inventory control, team readiness, and customer service continuity. Opening shifts focus on prep and setup, while closing demands cleanup and financial reconciliation, both requiring sharp multitasking skills.
Yes, Five Guys provides comprehensive leadership development programs tailored for new general managers. Training emphasizes cross-position experience, communication excellence, and operational efficiency to prepare leaders for the brand’s fast-paced and collaborative restaurant environment.