General Manager
Company: Five Guys Burgers and Fries
Company Overview:
Five Guys Burgers and Fries is one of America's most successful and beloved hamburger concepts — ranked the #1 burger in the U.S. by Zagat. While our food gets the headlines, it's our people-first culture that makes the real difference. At Five Guys, both crew members and managers are cross-trained to work every position in the restaurant, creating a high-energy, collaborative, and fun work environment.
With an open kitchen layout, we bring the guest experience right into the action — it's loud, fast, and filled with team communication.
What It Takes to Be a Five Guys General Manager:
- People & Leadership Skills: Can you inspire and motivate others? This is the #1 trait we seek. Great leadership creates great teams.
- High Energy & Stamina: Our kitchens are fast-paced and physically active environments. Being on your feet and staying energized is a must.
- Adaptability: You'll manage a rotating crew and shift roles constantly throughout the day.
- Communication: Real-time, vocal collaboration is essential — we rely on strong team communication to keep things moving.
- Love of Food & Music: We make amazing burgers to the sounds of classic rock. A good vibe is part of our culture — and yes, singing along is encouraged!
- Team Mindset: Our best managers always put the team first and lead with humility.
Responsibilities:
- Oversee financial performance, including inventory control and cost management.
- Lead crew assignments, coaching, and performance during all shifts.
- Foster outstanding customer experiences through proactive service and problem-solving.
- Own the full shift operations, ensuring everything runs smoothly from open to close.
- Work a combination of both opening and closing shifts:
- Morning: 8:00 AM – 4:00 PM
- Afternoon/Evening: 3:00 PM – 11:00 PM
Qualifications:
- Minimum 18 years of age
- High school diploma required; some college or continuing education is a plus
- 1–2 years of leadership experience, ideally in a restaurant or customer-facing business
- Previous experience in food service strongly preferred
- ServeSafe Certification is a plus
- Strong, reliable professional references — from both supervisors and former direct reports
Perks & Benefits:
- Competitive base pay
- Quarterly bonus program based on restaurant performance
- Career advancement opportunities with a rapidly growing brand
- Dynamic and supportive team culture
- Ongoing training and leadership development
Ready to Lead the Team?
At Five Guys, you'll find a role where passion, leadership, and hustle come together in a fast-paced, rewarding environment. Bring your energy, grow with us, and help us deliver legendary burgers — every single day.
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Frequently Asked Questions
Excelling as a General Manager at Five Guys demands high-energy leadership, adaptability to dynamic shifts, and exceptional communication skills. Inspiring teams while managing a rotating crew ensures smooth operations in a lively kitchen, making motivation and real-time collaboration top priorities.
The position requires juggling inventory control and cost management alongside coaching crew members during shifts. This balance ensures both profitability and a positive work environment, crucial for maintaining Five Guys’ renowned customer experience in a competitive Texas market.
Starting as a General Manager at Five Guys opens doors to regional management roles or specialized operations leadership. The brand’s growth trajectory supports advancement, making it a solid foundation for long-term careers in hospitality management or multi-unit oversight.
While a high school diploma suffices, certifications like ServSafe boost credibility and compliance in Texas eateries. Local employers often value proven food safety knowledge alongside leadership experience, reflecting the region’s emphasis on health standards and efficient team supervision.
Sachse’s vibrant food scene demands managers who thrive under pressure and foster teamwork. The city’s blend of suburban calm and fast-growing commercial activity means General Managers must be flexible, energetic, and tuned into community expectations for friendly, efficient dining experiences.
Five Guys emphasizes a people-first culture paired with a unique blend of music and open kitchen dynamics. This creates an environment where managers lead through enthusiasm and humility, contrasting with more rigid or corporate atmospheres typical in other local fast-casual brands.
Sachse’s restaurant market is moderately competitive, with demand for experienced leaders rising. Five Guys’ reputation for career growth, quarterly bonuses, and supportive culture gives applicants a strong incentive to pursue management roles here over other local chains.
General Managers in Sachse typically earn between $50,000 and $65,000 annually, influenced by experience and restaurant performance. Five Guys supplements base pay with a quarterly bonus program, making total compensation competitive within the Texas fast-food management sector.
Five Guys weaves its love for classic rock and team camaraderie directly into store leadership. General Managers are encouraged to cultivate a fun, energetic atmosphere while ensuring operational excellence, blending brand identity with hands-on management.
Managing a constantly rotating crew in a high-energy, open kitchen requires stamina and adaptability beyond typical GM roles. Five Guys’ emphasis on vocal communication and cross-training means leaders must excel in multitasking and real-time problem solving under pressure.