Job Description
The Auto Glass Technician is responsible for delivering high-quality auto glass repair, replacement, and calibration services while providing an exceptional customer experience. This role offers the opportunity to work in shop locations, airport rental facilities, or as a mobile technician. The Auto Glass Technician plays a critical role in ensuring vehicle safety, accuracy of installations, and customer satisfaction. This position is ideal for skilled, detail-oriented professionals who thrive in a fast-paced, customer-focused environment and are motivated to grow their careers.
Key Responsibilities:
Install and replace windshields and other automotive glass in shop or mobile settings
Repair chips, cracks, and other types of glass damage
Calibrate vehicle electronics, including ADAS, lane departure warning, and forward collision alert systems
Interact with customers to explain services and ensure satisfaction
Process payments for mobile service customers
Maintain a professional appearance and positive, service-oriented attitude
Provide world-class customer service to customers and vendors
Follow safety standards, technical specifications, and quality guidelines
Maintain tools, equipment, and work areas in safe working condition
Benefits and Growth Opportunities:
Uncapped income potential with per-vehicle bonus opportunities
Comprehensive benefits package including health, dental, vision, life insurance, parental leave, paid time off, and holidays
401(k) with company match
Same-day pay options through approved programs
Values-driven culture emphasizing integrity, professionalism, excellence, and teamwork
State-of-the-art facilities and strong working conditions
Fast-track career advancement opportunities through structured growth programs
Requirements and Qualifications:
Minimum of 1 year of automotive glass installation experience
Valid driver’s license and ability to pass a motor vehicle record check
Proficiency working with various types of automotive glass
Strong knowledge of tools, equipment, and techniques used in glass repair and replacement
Ability to read and interpret technical instructions and specifications
Strong critical thinking and problem-solving skills
Must meet minimum age requirements as applicable
Comfortable with physical demands of the role
Physical Requirements:
Ability to lift up to 50 pounds
Ability to maneuver safely around vehicles during installations
Capability to stand, walk, bend, stoop, twist, and perform repetitive motions for extended periods
Willingness to work in hot or cold weather conditions when required
About the Company:
Auto Glass Now provides fast, friendly, and convenient auto glass services and is one of the largest auto glass repair and replacement providers in the country. Known for its commitment to customer satisfaction and service excellence, the company continues to grow rapidly while investing in its people. Many leaders within the organization began their careers as Auto Glass Technicians, reflecting a strong commitment to internal advancement, training, and long-term career development.
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Frequently Asked Questions
Neptune Beach offers a unique coastal climate that can influence glass installation conditions, especially with salt air exposure. Local demand for auto glass services fluctuates seasonally due to tourism, requiring technicians to adapt schedules and techniques compared to more urban Florida regions.
In Neptune Beach, having certifications like the National Glass Association's Auto Glass Technician certification can boost job prospects. Additionally, a clean driving record and familiarity with Florida vehicle regulations are often valued by employers like Driven Brands.
Mastery of precision installation techniques, expertise in calibrating ADAS systems, and strong problem-solving abilities are key. Being detail-oriented and adept at customer communication enhances both repair quality and client satisfaction in this technical field.
Daily tasks include windshield replacement, chip repair, ADAS recalibration, and ensuring strict adherence to safety protocols. Mobile service visits and customer interactions also shape the routine, demanding versatility and high attention to detail.
Experienced Automotive Glass Installation Technicians in Neptune Beach generally earn between $45,000 and $60,000 annually, influenced by bonuses for per-vehicle installs. This aligns with regional market rates considering local demand and skill specialization.
Driven Brands provides uncapped earning potential through bonuses, comprehensive benefits including health and 401(k) plans, and a supportive culture focused on growth. Their emphasis on advanced training and same-day pay options sets them apart in the auto glass industry.
Driven Brands promotes rapid career growth, invests heavily in employee development, and operates state-of-the-art facilities. This creates a dynamic environment where technicians gain technical expertise while enjoying a strong focus on teamwork and professionalism.
Mobile installations require adapting to varied environments and weather conditions, demanding greater physical stamina and problem-solving on the spot. Shop settings offer controlled conditions but may involve higher volume and faster turnaround expectations.
Showcasing hands-on experience with glass types, familiarity with calibration tools, and a commitment to safety standards can indicate preparedness. Additionally, highlighting problem-solving skills and customer service aptitude helps differentiate candidates.