Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Farmingdale's hospitality sector has seen steady demand for shift managers, especially in fast-casual dining. Candidates often face moderate competition, as employers seek leaders with hands-on restaurant experience and strong team-building abilities to maintain operational flow during busy hours.
While not mandatory, certifications like ServSafe Food Protection Manager and leadership training programs are highly valued in New York. These credentials showcase commitment to food safety and management skills, increasing a candidate's appeal for roles like shift manager within competitive eateries.
Shift leaders excel by balancing efficient team management with quick decision-making under pressure. Their ability to motivate staff, uphold safety standards, and resolve guest concerns swiftly distinguishes them as pivotal to smooth daily operations.
Key skills include strong communication, multitasking under pressure, and a solid understanding of food safety. Leadership experience combined with the ability to adapt quickly during peak service times is crucial for success in burger-focused environments.
A shift manager coordinates staff schedules, oversees food prep quality, handles customer feedback, and ensures safety protocols are met. They’re hands-on in training and mentoring crew while maintaining an upbeat atmosphere throughout the shift.
Five Guys values energetic leadership that fosters teamwork and a positive guest experience. Their shift managers often engage directly with staff and customers, emphasizing quality and speed, supported by incentives like bonus programs tied to store performance.
Yes, besides a starting pay of $19/hr plus tips, Five Guys provides free meals during shifts, access to medical and retirement plans after eligibility, and flexible scheduling. These perks help attract and retain motivated shift managers in the competitive Farmingdale market.
Shift managers in Farmingdale typically earn around $18 to $22 per hour, depending on experience and company. Five Guys offers a competitive starting wage of $19 per hour, supplemented by shared tips and performance bonuses, aligning well with local industry standards.
Progression often involves moving into area management or corporate roles by demonstrating leadership, operational excellence, and employee development skills. Five Guys supports career growth with clear advancement paths and development opportunities tailored to high-performing shift managers.
Many shift managers opt to pick up extra shifts to increase earnings, especially in busy periods. While this can boost income, balancing multiple shifts requires good time management to avoid burnout, which is crucial for maintaining effective leadership and personal well-being.