Job Description
An Assistant Shop Manager is a hands-on leader who helps drive daily shop operations, deliver outstanding customer service, and support team development in a fast-paced automotive service environment. The Assistant Shop Manager plays a key role in ensuring vehicles are serviced efficiently, customers are satisfied, and team members are working safely and productively. This role combines leadership, operations, and light automotive service responsibilities, making the Assistant Shop Manager essential to shop success.
As an Assistant Shop Manager, you help oversee workflow, coach team members, and maintain service quality standards. The Assistant Shop Manager steps into leadership duties when the Shop Manager is unavailable, ensuring smooth operations and a positive customer experience. A successful Assistant Shop Manager is energetic, customer-focused, and motivated to grow within a performance-driven culture. Paid training is provided, so prior automotive experience is helpful but not required.
Key Responsibilities:
The Assistant Shop Manager will
Provide excellent customer service and process service payments
Support daily shop operations and run the floor during busy periods
Ensure each vehicle service is completed accurately and safely
Assist with opening and closing procedures
Monitor, count, and adjust inventory levels
Train and mentor new team members
Perform oil changes, filter replacements, and light vehicle maintenance
Maintain cleanliness of service bays, office areas, and customer spaces
Ensure safety procedures and service standards are followed
What You'll Gain:
Paid training and skill development
Competitive hourly pay plus bonus opportunities
Free oil changes as an employee perk
Paid time off for eligible employees
Health, vision, and dental insurance options
401(k) company match
Fast-track advancement opportunities
Requirements and Qualifications:
To succeed as an Assistant Shop Manager, candidates must
Be able to lift up to 50 pounds
Safely move in and out of a shallow service pit
Stand, walk, bend, and perform physical tasks for extended periods
Work in hot or cold conditions when needed
Have reliable transportation
Demonstrate leadership potential, teamwork, and a positive attitude
The Assistant Shop Manager role offers a strong pathway to leadership in automotive service. If you enjoy working with people, leading teams, and gaining hands-on technical skills, this opportunity provides growth, stability, and career momentum.
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Frequently Asked Questions
In San Gabriel, CA, the Oil Change Assistant Manager role often demands managing fast-paced automotive service with a focus on safety and efficiency due to high local vehicle density. Compared to other regions, there's a stronger emphasis on customer satisfaction and team leadership within busy Driven Brands locations.
San Gabriel's automotive service market experiences steady demand fueled by commuter traffic and vehicle maintenance needs. Hiring tends to favor candidates showing leadership potential and reliability, as shops aim to maintain quick workflows. Competition is moderate, with opportunities growing alongside local economic activity.
Strong multitasking abilities, physical stamina for tasks like lifting up to 50 pounds, and hands-on automotive skills are key. Leadership traits such as coaching team members and ensuring safety protocols help maintain service quality and operational flow in busy shop environments.
This position develops both technical and managerial expertise, providing a solid foundation for moving into full shop manager roles or other supervisory positions within the automotive service industry. Paid training and performance incentives at Driven Brands support fast-tracked growth.
Employees enjoy perks like free oil changes, competitive hourly wages with bonuses, paid training, and comprehensive benefits including health and vision insurance. The company also offers 401(k) matching and paid time off, making it attractive for career-oriented candidates.
At Driven Brands in San Gabriel, assistant managers balance floor supervision, team coaching, and customer service with performing oil changes and light maintenance. This hybrid approach ensures operational efficiency while fostering a collaborative, safety-conscious workplace.
Typically, pay ranges from $18 to $24 per hour in San Gabriel, reflecting the area's cost of living and demand for skilled automotive service leaders. Bonuses and benefits from companies like Driven Brands can further enhance overall compensation.
While prior automotive certifications aren't mandatory, paid training is provided. However, having basic automotive knowledge or certifications such as ASE can give candidates an edge in mastering technical tasks and advancing within the company.
High customer volume demands quick decision-making, workflow coordination, and team motivation. Assistant managers must juggle service quality with safety standards, often stepping in for the shop manager to maintain smooth operations under pressure.