Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Five Guys in Conroe emphasizes a team-driven culture with real-time feedback and mentorship, unlike many fast-food chains. The role combines hands-on leadership with opportunities for growth, making it ideal for candidates seeking career progression in a supportive, high-energy environment.
Five Guys values Shift Leads who demonstrate strong communication, positivity, and accountability. In Conroe, where teamwork and customer engagement are key, the ability to motivate diverse crews and maintain high food safety and service standards stands out.
Mastering crew coordination, quick problem-solving, and efficient shift performance tracking are essential. A Shift Lead must juggle operational oversight while ensuring food quality and guest satisfaction remain top priorities during busy hours.
Shift Leads often handle unexpected staff shortages or guest complaints. Proactively mentoring team members and fostering open communication channels help maintain smooth operations and a positive atmosphere during high-pressure moments.
Shift Leads at Five Guys in Conroe start at $19.00 per hour with added tips and weekly secret shopper bonuses, making total compensation competitive within Texas’s fast-food management tier.
Conroe’s restaurant sector sees steady demand for reliable Shift Leads, but Five Guys’ reputation for growth and benefits attracts many applicants, making roles competitive. Candidates with leadership experience and strong customer service skills gain an edge.
Five Guys prioritizes internal promotions and mentorship, providing Shift Leads with clear pathways to management and operational roles. This contrasts with many local spots where upward mobility may be limited.
A Shift Lead oversees entire shift operations, balancing team assignments, customer service, and store readiness, while line or production leads typically focus on specific workflow areas, making the Shift Lead role broader in scope and responsibility.
Five Guys offers a fun, team-oriented culture with perks like free meals, bonuses, and comprehensive benefits. This makes it a preferred choice for local candidates prioritizing a supportive atmosphere alongside competitive pay.
Shift Leads at Five Guys receive mentorship, regular performance reviews, and access to promotions, making it a promising foundation for progressing into higher management roles in the restaurant industry.