NexlintoShift Manager
Company : Five Guys
Location : Brighton, MI, 48116
Job Type : Full Time
Date Posted : 6 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
Recent Jobs
Top searches
Employment opportunities at Five Guys
Jobseekers are also searching for
Searches you may like
Trending searches in Brighton, MI
Popular Searches for Shift Manager
Frequently Asked Questions
Managing shifts at Five Guys in Brighton involves leading a high-energy team focused on quality burgers and customer satisfaction. Compared to other eateries, Five Guys emphasizes shared tips, bonus incentives like secret shopper programs, and a supportive work environment, making leadership both rewarding and dynamic in this locale.
While formal certifications aren't mandatory, having 1-2 years of restaurant or retail leadership experience greatly enhances your candidacy in Brighton. Local employers often favor candidates familiar with food safety standards and customer service excellence due to the area's competitive restaurant scene.
Shift Managers often juggle staffing logistics, ensuring all stations are covered, and maintaining high food safety and service standards. Handling unexpected staff absences or guest complaints swiftly while keeping team morale up is crucial, especially during peak hours in a fast-paced setting like Five Guys.
Five Guys offers clear advancement pathways for Shift Managers, encouraging skill development through hands-on leadership, coaching, and operational ownership. Many managers progress to assistant store or store manager roles, leveraging the company's positive culture and training resources available in Brighton.
Absolutely! In addition to a competitive $19/hour starting wage, Brighton shift leaders enjoy shared tips, secret shopper bonuses, free meals during shifts, and access to medical, dental, vision, and 401(k) benefits. This combination sets Five Guys apart locally from many fast-food leadership jobs.
Five Guys entrusts Shift Managers to uphold fast, friendly, and accurate service by actively coaching crew members and monitoring shift performance. This hands-on leadership ensures consistent quality and guest satisfaction, which contributes to the brand’s strong reputation, especially in competitive markets like Brighton.
Shift Managers in Brighton start at $19.00 per hour, with additional earnings from shared tips and performance bonuses such as the secret shopper program. Factoring in these incentives, total compensation can be considerably higher than base pay, reflecting the role's responsibility and local market conditions.
Yes, Five Guys emphasizes flexible scheduling to accommodate Shift Managers’ availability, especially after initial training. This approach helps maintain work-life balance while ensuring full-time hour opportunities, aligning with Brighton's workforce preferences for adaptable yet stable employment.
Typically, candidates should have around 1-2 years of leadership experience in restaurant or retail environments. Demonstrated ability to manage teams, coordinate operations, and deliver excellent customer service is key to succeeding in a Shift role at Five Guys or similar fast-paced eateries.
Five Guys is open to candidates eager to grow, especially those with foundational leadership skills and a strong work ethic. While prior experience is preferred, the company supports on-the-job learning, making Brighton's shifts accessible for motivated individuals ready to build managerial expertise.