NexlintoShift Manager
Company : Five Guys
Location : Leesburg, VA, 20175
Job Type : Full Time
Date Posted : 3 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Leesburg shows steady demand for shift managers, especially in fast-casual dining. Candidates with 1-2 years leading teams in restaurants often find multiple openings, though competition rises with experience. Networking locally and emphasizing leadership skills can enhance your chances in this market.
While not always mandatory, certifications like ServSafe and basic food safety training are highly valued in Leesburg’s dining establishments. These credentials demonstrate your commitment to quality and safety, aligning well with local health regulations and boosting your hireability.
Effective shift managers excel by motivating crew, swiftly resolving conflicts, and maintaining composure under pressure. Demonstrating clear communication and accountability inspires team reliability, which is crucial for seamless restaurant operations during peak hours.
Five Guys emphasizes a people-first culture with shared tips and bonus incentives that reward team performance. Unlike some chains, shift managers here engage deeply in quality assurance and guest satisfaction, blending leadership with hands-on operational involvement.
Five Guys offers clear pathways from shift management to higher leadership roles through ongoing training and mentorship. Ambitious shift managers can leverage performance bonuses and skill development to ascend within the company’s nationwide network.
Starting at $19/hour, Five Guys Shift Managers benefit from shared tips, bonus programs like secret shopper rewards, and free meals on shift. Additionally, eligible employees can access medical, dental, vision, and 401(k) plans, enhancing overall compensation.
Shift Managers lead crew assignments, oversee food safety, and ensure fast, friendly service during their shift. They balance hands-on tasks with team coaching, handle opening or closing duties, and respond professionally to guest feedback to maintain high standards.
Peak times demand quick decision-making to maintain service speed and quality. Shift Managers must coordinate staffing dynamically, troubleshoot operational hiccups, and motivate crew morale to keep the workflow smooth and customers satisfied.
Yes, Five Guys offers flexible scheduling with the potential for full-time hours post-training. This approach supports work-life balance while meeting staffing needs, making it appealing for those looking to grow their career with steady hours.