NexlintoShift Manager
Company : Five Guys
Location : Lithonia, GA, 30058
Job Type : Full Time
Date Posted : 8 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Lithonia's fast-food sector, including Five Guys, sees moderate competition for shift manager roles. Candidates with leadership experience and strong communication skills tend to stand out. The area's steady demand for skilled shift leaders means applying promptly can improve chances amidst growing local hospitality opportunities.
While no mandatory certifications exist specifically for shift managers in Lithonia, a food handler's permit and basic safety training are highly valued. Local health regulations emphasize food safety compliance, so experience with these standards can enhance a candidate's appeal for positions at Five Guys and similar establishments.
Employers look for shift managers who can inspire teamwork, efficiently delegate tasks, and maintain high service standards under pressure. Strong interpersonal skills and the ability to adapt quickly during busy hours are essential to keep operations smooth and customers satisfied in any fast-paced restaurant environment.
Beginning as a shift manager often opens doors to roles like assistant manager, restaurant manager, or corporate leadership positions. Gaining expertise in team development, operational oversight, and customer relations builds a foundation for ascending within the hospitality industry.
A shift manager oversees daily operations including staff coordination, quality control, and customer engagement. Balancing administrative tasks with hands-on leadership ensures the shift runs smoothly, from opening duties through closing responsibilities, maintaining both team morale and service excellence.
Five Guys emphasizes a team-focused atmosphere paired with performance incentives like shared tips and bonus programs. The company culture supports flexible scheduling and employee development, offering a unique blend of leadership opportunity and employee benefits compared to many local competitors.
Managing peak hours in a busy burger joint demands quick decision-making and stamina. Handling guest feedback professionally and coordinating a diverse crew within tight timelines are common challenges, requiring a shift manager to balance efficiency with a positive work environment.
Shift managers at Five Guys in Lithonia typically start around $19 per hour, with additional income from shared tips and performance bonuses. This compensation package reflects both base pay and incentives tied to customer service excellence and store performance.
Five Guys offers flexible scheduling options post-training, catering to candidates seeking either full-time or adaptable hours. This flexibility supports work-life balance, making it a practical choice for those balancing other commitments alongside managerial responsibilities.
While some employers prefer candidates with 1-2 years of leadership experience, motivated individuals can find entry points through training programs. Night shift roles demand reliability and quick problem-solving, so demonstrating these traits can sometimes offset limited prior experience.