General Manager
Company: Five Guys Burgers and Fries
Company Overview:
Five Guys Burgers and Fries is one of America's most successful and beloved hamburger concepts — ranked the #1 burger in the U.S. by Zagat. While our food gets the headlines, it's our people-first culture that makes the real difference. At Five Guys, both crew members and managers are cross-trained to work every position in the restaurant, creating a high-energy, collaborative, and fun work environment.
With an open kitchen layout, we bring the guest experience right into the action — it's loud, fast, and filled with team communication.
What It Takes to Be a Five Guys General Manager:
- People & Leadership Skills: Can you inspire and motivate others? This is the #1 trait we seek. Great leadership creates great teams.
- High Energy & Stamina: Our kitchens are fast-paced and physically active environments. Being on your feet and staying energized is a must.
- Adaptability: You'll manage a rotating crew and shift roles constantly throughout the day.
- Communication: Real-time, vocal collaboration is essential — we rely on strong team communication to keep things moving.
- Love of Food & Music: We make amazing burgers to the sounds of classic rock. A good vibe is part of our culture — and yes, singing along is encouraged!
- Team Mindset: Our best managers always put the team first and lead with humility.
Responsibilities:
- Oversee financial performance, including inventory control and cost management.
- Lead crew assignments, coaching, and performance during all shifts.
- Foster outstanding customer experiences through proactive service and problem-solving.
- Own the full shift operations, ensuring everything runs smoothly from open to close.
- Work a combination of both opening and closing shifts:
- Morning: 8:00 AM – 4:00 PM
- Afternoon/Evening: 3:00 PM – 11:00 PM
Qualifications:
- Minimum 18 years of age
- High school diploma required; some college or continuing education is a plus
- 1–2 years of leadership experience, ideally in a restaurant or customer-facing business
- Previous experience in food service strongly preferred
- ServeSafe Certification is a plus
- Strong, reliable professional references — from both supervisors and former direct reports
Perks & Benefits:
- Competitive base pay
- Quarterly bonus program based on restaurant performance
- Career advancement opportunities with a rapidly growing brand
- Dynamic and supportive team culture
- Ongoing training and leadership development
Ready to Lead the Team?
At Five Guys, you'll find a role where passion, leadership, and hustle come together in a fast-paced, rewarding environment. Bring your energy, grow with us, and help us deliver legendary burgers — every single day.
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Frequently Asked Questions
Managing at Five Guys in Ormond Beach requires energizing a dynamic team amid constant activity. The General Manager must adapt quickly, maintain clear communication, and foster collaboration to keep service smooth, reflecting the brand's vibrant, people-first culture and its emphasis on real-time teamwork.
Five Guys prioritizes inspiring leadership that motivates and unites the crew. Essential traits include high energy, adaptability, humility, and a team-first mindset, enabling the General Manager to effectively coach staff and maintain a positive, fast-moving environment that aligns with the company's culture.
This role offers hands-on experience managing all facets of restaurant operations, from financial oversight to crew leadership. Five Guys invests in leadership development, providing advancement opportunities within a growing brand, making it a strong stepping stone for aspiring managers in food service.
While a high school diploma and leadership experience are required, having a ServSafe certification or related food safety credentials can improve a candidate’s competitiveness. These qualifications demonstrate a commitment to industry standards, which is valued in managing a fast-paced, customer-focused kitchen.
Ormond Beach has a moderate demand for skilled restaurant managers, with competition increasing due to local tourism and dining culture. Candidates with proven leadership and adaptability stand out, making timely and well-prepared applications to Five Guys advantageous in this vibrant job market.
General Managers in Ormond Beach typically earn between $50,000 and $65,000 annually, depending on experience and establishment size. Five Guys offers competitive base pay complemented by quarterly bonuses tied to restaurant performance, enhancing overall compensation within this range.
Yes, the General Manager role involves rotating between opening and closing shifts, including mornings from 8:00 am to 4:00 pm and afternoons/evenings from 3:00 pm to 11:00 pm. This schedule supports continuous leadership coverage, ensuring smooth operations throughout the day.
Five Guys encourages a lively atmosphere where music and team spirit energize the staff. The General Manager champions this vibe by fostering open communication, motivating crew members, and blending operational oversight with an enjoyable work environment that reflects the brand’s unique personality.
This role uniquely combines hands-on operational leadership with a strong emphasis on team collaboration and a people-first culture. At Five Guys, the General Manager actively participates in daily tasks, creating a fast-paced, interactive environment unlike more detached managerial roles.
Successful candidates exhibit high energy, excellent communication, leadership that motivates, and adaptability to shifting roles. Demonstrating passion for food service alongside a genuine team-oriented attitude aligns well with Five Guys’ culture and enhances candidacy.