Job Description
An Assistant Shop Manager is a hands-on leader who helps drive daily shop operations, deliver outstanding customer service, and support team development in a fast-paced automotive service environment. The Assistant Shop Manager plays a key role in ensuring vehicles are serviced efficiently, customers are satisfied, and team members are working safely and productively. This role combines leadership, operations, and light automotive service responsibilities, making the Assistant Shop Manager essential to shop success.
As an Assistant Shop Manager, you help oversee workflow, coach team members, and maintain service quality standards. The Assistant Shop Manager steps into leadership duties when the Shop Manager is unavailable, ensuring smooth operations and a positive customer experience. A successful Assistant Shop Manager is energetic, customer-focused, and motivated to grow within a performance-driven culture. Paid training is provided, so prior automotive experience is helpful but not required.
Key Responsibilities:
The Assistant Shop Manager will
Provide excellent customer service and process service payments
Support daily shop operations and run the floor during busy periods
Ensure each vehicle service is completed accurately and safely
Assist with opening and closing procedures
Monitor, count, and adjust inventory levels
Train and mentor new team members
Perform oil changes, filter replacements, and light vehicle maintenance
Maintain cleanliness of service bays, office areas, and customer spaces
Ensure safety procedures and service standards are followed
What You'll Gain:
Paid training and skill development
Competitive hourly pay plus bonus opportunities
Free oil changes as an employee perk
Paid time off for eligible employees
Health, vision, and dental insurance options
401(k) company match
Fast-track advancement opportunities
Requirements and Qualifications:
To succeed as an Assistant Shop Manager, candidates must
Be able to lift up to 50 pounds
Safely move in and out of a shallow service pit
Stand, walk, bend, and perform physical tasks for extended periods
Work in hot or cold conditions when needed
Have reliable transportation
Demonstrate leadership potential, teamwork, and a positive attitude
The Assistant Shop Manager role offers a strong pathway to leadership in automotive service. If you enjoy working with people, leading teams, and gaining hands-on technical skills, this opportunity provides growth, stability, and career momentum.
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Frequently Asked Questions
Handling the shop floor during rush times requires quick decision-making and team coordination. An Oil Change Assistant Manager in Irving ensures vehicle services flow efficiently, assigns tasks based on skill levels, and maintains quality standards to meet customer expectations under pressure.
This role demands stamina for standing and bending for long shifts, the ability to lift up to 50 pounds, and comfort working in varied temperatures. These physical skills help maintain safety and efficiency when overseeing vehicle maintenance tasks.
Starting as an assistant manager opens doors to leadership roles like Shop Manager or Operations Manager. With experience, one can leverage operational knowledge and team management skills to advance rapidly in performance-driven automotive environments.
Driven Brands invests in paid training and mentorship, enabling assistant managers to sharpen technical and leadership abilities. Their bonus programs and fast-track advancement reflect a commitment to rewarding dedication and career development.
Yes, employees enjoy perks like free oil changes, competitive hourly wages with bonuses, comprehensive health insurance options, and 401(k) matching. Such benefits enhance both financial and personal well-being in this role.
In Irving, assistant managers usually earn between $16 and $22 per hour, factoring in bonuses. This aligns with regional demand for skilled automotive leaders and reflects competitive compensation to attract motivated candidates.
Irving's growing population and vehicle density create steady demand for automotive services. Consequently, oil change assistant manager positions see consistent openings, driven by busy shops needing effective team leaders.
Irving's traffic variability means scheduling shifts to avoid peak congestion helps maintain punctuality. Proximity to major highways benefits those with reliable transportation, crucial for meeting the physical and timing demands of this hands-on leadership role.
While technicians focus on vehicle maintenance tasks, assistant managers add responsibilities like workflow oversight, team coaching, and customer service excellence, blending hands-on skills with operational leadership to drive shop success.