Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Conroe's expanding hospitality scene creates moderate competition for shift manager positions. Candidates with leadership experience and strong customer service skills stand out, especially at popular chains like Five Guys. Networking locally and highlighting shift management expertise can boost your chances in this Texas city.
Shift managers in Conroe typically earn between $18 and $22 per hour, depending on experience and venue scale. Five Guys offers a starting wage of $19/hour plus tips and bonuses, which aligns well with local standards, making it a competitive option for managerial roles in the area.
Effective communication, decisiveness under pressure, and the ability to motivate a diverse team are vital for any shift manager. Leading by example, especially in fast-paced environments, helps maintain high standards and smooth operations during each shift.
While both roles involve supervising teams during shifts, a shift manager typically holds broader responsibilities like staffing decisions, performance coaching, and handling operational challenges. This role demands a higher level of accountability and strategic oversight than a shift leader position.
Starting as a shift manager opens pathways to higher management roles such as assistant manager or store manager. Demonstrating strong leadership and operational skills at Five Guys can lead to opportunities in regional management or corporate positions within the restaurant industry.
Five Guys emphasizes team energy and quality standards, offering perks like shared tips, secret shopper bonuses, and free meals. The role blends hands-on leadership with a strong focus on customer experience, fostering a vibrant workplace culture distinct from many competitors.
Candidates who showcase prior leadership in food service, coupled with a passion for quality and guest satisfaction, align well with Five Guys’ expectations. Additionally, reliability and a proactive attitude toward learning distinguish applicants in this role.
Five Guys offers flexible scheduling options to accommodate various lifestyles while providing full-time hour availability after training. This flexibility allows shift managers in Conroe to maintain work-life balance without sacrificing career growth.
Understanding the nuances of shift management—like staff coordination, quality control, and customer feedback handling—ensures smooth shift operations. Candidates familiar with these tasks adapt quickly to Five Guys’ fast-paced environment, contributing to team success.
Five Guys shift managers often benefit from a more hands-on team leadership experience, enhanced tip-sharing incentives, and a workplace culture focused on energetic team dynamics. While McDonald's offers structured systems, Five Guys highlights individualized coaching and quality-driven standards.