Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Shift managers at Five Guys in Fultondale tailor team efforts to meet the area's fast-paced dining expectations. They focus on swift service without compromising quality, ensuring guests experience the brand’s signature burgers while aligning with local tastes and peak hours common in this Alabama community.
In Fultondale, Five Guys values shift managers with strong communication skills who can inspire a team during busy periods. Dependability and a proactive approach to resolving shift challenges are prized, reflecting the region’s dynamic restaurant environment and community-driven work culture.
Successful shift managers excel in multitasking, team coordination, and quality control. Mastery of swift problem-solving and maintaining high food safety standards are crucial, especially in busy burger joints where customer satisfaction hinges on consistency and speed.
After proving leadership as a shift manager, opportunities often open in regional management or training roles. Many leverage this experience to move into broader operations or corporate positions within the fast-casual dining sector.
Handling fluctuating customer volumes, coordinating crew schedules, and ensuring compliance with health standards are common hurdles. Effective managers anticipate busy periods, delegate tasks clearly, and foster a supportive team atmosphere to maintain smooth operations.
Fultondale's growing population fuels steady demand for shift managers. However, competition remains moderate as local candidates often seek flexible schedules and career growth, making jobs at Five Guys attractive due to clear advancement paths and benefits.
Yes, the base wage starts at $19.00 per hour, supplemented by shared tips and bonus incentives like secret shopper rewards. This package enhances earning potential beyond standard hourly pay, reflecting performance and customer satisfaction.
Five Guys invests in leadership training and provides clear advancement trajectories. Shift managers gain hands-on experience managing teams and operations, paving the way for roles in higher management or specialized training positions within the company.
While core duties like staff supervision and customer service overlap, Five Guys emphasizes quality-focused food prep and a strong team culture. This can offer a more engaging leadership experience compared to the often higher-volume, standardized approaches at Burger King or McDonald's.
Five Guys fosters an energetic and positive environment with emphasis on employee recognition through programs like secret shopper bonuses. Shift managers benefit from flexible scheduling and the opportunity to cultivate a cohesive team focused on premium food quality.