NexlintoShift Manager
Company : Five Guys
Location : Granby, CT, 06035
Job Type : Full Time
Date Posted : 4 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Leading shifts at Five Guys in Granby involves balancing fast-paced customer service with strict food safety and team motivation. Unlike many venues, this role blends hands-on leadership with opportunities for growth, supported by perks like competitive pay, shared tips, and a lively team environment.
Strong communication, decisiveness, and the ability to inspire crew members are vital. Being proactive in problem-solving and maintaining high standards for food quality and customer satisfaction ensures smooth shifts and builds a motivated staff.
Beyond managing daily shifts, this role opens doors to supervisory positions, training leadership skills, and understanding multi-unit operations. The company’s growth path supports advancement into broader managerial roles within the restaurant industry.
Granby’s food service sector shows steady demand for capable shift managers due to its active restaurant scene. Seasonal upticks during holidays and local events increase staffing needs, making timing and availability key advantages for applicants.
Competition can be moderate, with preference for applicants who bring prior leadership experience and strong customer service skills. Demonstrating reliability and a positive attitude tailored to the local community culture can differentiate candidates.
Shift managers at Five Guys in Granby typically start around $19 per hour, complemented by shared tips and performance bonuses. This package reflects local living costs and industry standards, making it competitive within the restaurant management segment.
Yes, Five Guys provides comprehensive training focusing on leadership, food safety, and customer service excellence. New shift managers gain hands-on coaching to manage team dynamics and store operations confidently from day one.
Five Guys shift managers oversee full shift operations including opening/closing duties, staff assignments, and guest satisfaction management. Unlike generic shift leaders, they also drive team performance metrics and participate in bonus-driven quality initiatives.
The position offers flexible scheduling with options for full-time hours post-training, allowing managers to tailor shifts around personal needs. This adaptability suits individuals seeking leadership roles without sacrificing work-life balance.
Beyond the base wage, managers benefit from free meals, secret shopper bonuses, and medical/retirement plans. The energetic culture and clear career paths enhance job satisfaction, distinguishing Five Guys from many other local employers.