NexlintoShift Manager
Company : Five Guys
Location : Huntersville, NC, 28070
Job Type : Full Time
Date Posted : 6 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Being a Shift lead at Five Guys in Huntersville means directly influencing team energy and efficiency. You’ll manage crew cohesion during busy shifts, ensuring smooth operations while fostering a positive atmosphere tailored to this community’s pace and preferences.
Strong communication, decisiveness, and adaptability stand out. A Shift leader must balance quick problem-solving with motivating the team, especially in fast-service burger settings where customer satisfaction and safety are top priorities.
Absolutely. Many Shift managers progress to assistant manager or general manager roles, leveraging their hands-on experience. Five Guys supports growth through clear advancement tracks, rewarding leadership skills and operational expertise.
At Five Guys in NC, Shift managers enjoy a competitive $19 hourly wage plus shared tips, bonuses linked to customer feedback, and benefits like medical coverage and 401(k). Additionally, free meals and flexible schedules enhance work-life balance.
Five Guys emphasizes a team-focused culture with bonus incentives tied to guest satisfaction, plus comprehensive benefits and a flexible schedule. This contrasts with some chains, where pay structures and advancement opportunities might be less transparent.
Shift managers in Huntersville typically earn around $19 per hour at Five Guys, augmented by shared tips and performance bonuses. This aligns competitively with local fast-food managerial pay scales, reflecting the region’s cost of living and industry standards.
Huntersville’s growing hospitality sector shows steady demand for Shift managers, with Five Guys often hiring swiftly to fill full-time positions. Candidates with leadership experience and flexibility tend to move through the recruitment process faster.
Evening rushes test staffing balance, order accuracy, and customer service speed. Preparation includes allocating crew efficiently, maintaining safety standards, and fostering calm leadership to handle high-volume demand without compromising quality.
While 1-2 years of prior leadership in food service helps, Five Guys offers thorough training for new Shift managers. This equips individuals with operational skills and leadership techniques, supporting career growth even if prior experience is limited.
Shift managers act as frontline motivators, coaching team members and using guest feedback to improve service quality. This continuous loop of support and evaluation helps maintain Five Guys’ reputation for excellent customer experiences.